Identify and measure outages for Adobe Commerce on cloud infrastructure

There are multiple ways for a merchant (or anyone interested in the site’s health) can identify site-downs, also known as site outages. A site-down is the time period when the merchant’s site cannot adequately respond to the customer’s requests. The definition of outages and their effects on sites is broad. The attached article describes the following:

  • the general steps to pinpoint an issue that may be an outage
  • how to identify whether the issue is truly an outage, a small-scale outage, or a temporary impediment

To download the article, click Outages_how_to_identify_and_measure_effect_Adobe_Commerce.pdf