Perform the following steps:

  1. Log in to the Adobe Commerce Admin.

  2. Go to Marketing > SEO & Search > URL Rewrites.

  3. Click Add URL Rewrite.

  4. Select Custom in the Create URL Rewrite drop-down.

    1. Type the Request Path as shipping.

    2. In the Target Path, type the new URL key (For example, “shipping1”).

    3. Select No in the Redirect drop-down.

      (Note: The Request Path is what a user enters in the browser and the Target Path is where it should redirect to.)

In addition, avoid using these keywords that are labelled as reserved keywords which cause the same exception to appear. Using any of these keywords listed below as a URL key value will cause the same error to appear.

"admin"
"adminAnalytics"
"analytics"
"api"
"backup"
"bulk"
"captcha"
"catalog"
"catalogsearch"
"checkout"
"cms"
"contact"
"cookie"
"customer"
"directory"
"downloadable"
"giftmessage"
"groupedProduct"
"indexer"
"instantpurchase"
"loginascustomer"
"marketplace"
"mui"
"multishipping"
"newsletter"
"oauth"
"paypal"
"persistent"
"productalert"
"releaseNotification"
"reports"
"review"
"robots"
"rss"
"sales"
"search"
"security"
"sendfriend"
"shipping"
"stores"
"swagger"
"swatches"
"tax"
"theme"
"translation"
"vault"
"wishlist"
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