Cause 2: Incorrect URL’s

The Authorize.net settings might contain incorrect URL addresses for the critical Authorize.Net resources.

Solution 2: Provide correct URL’s

  • Gateway URL: https://test.authorize.net/gateway/transact.dll
  • Transaction Details URL: https://apitest.authorize.net/xml/v1/request.api
  • API Reference: https://developer.authorize.net/api/reference/

If nothing helped: get debug info

If placing an order with Authorize.net fails with a non-informative “Something went wrong” error, check the Adobe Commerce debug.log.

Transact.dll

In case the debug.log is empty, check the transact.dll response in your web browser’s console:

  1. Open the console.
  2. Before placing an order, go to the Network tab and select Preserve log. web-console_network_preserve-log.png
  3. Filter responses by transact.dll to see a response message with a possible error. transact-dll_web-console_response.png
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