Step 5 - Confirm connection

Do you get a "Connection Insecure" or "Not Secure" message returned when running curl -svo /dev/null "https://website.com" in the CLI/terminal?
a. YES – This is likely a certificate issue. Visit the website in a browser and select the lock icon and look for a certificate expiration. Proceed to Step 6.
b. NO – Visit http://fastly-debug.com and share this information in an Adobe Commerce support ticket.

Step 6 - Confirm you have a valid TSL certificate

Is the certificate expired?
a. YES – You need to renew your TLS certificate with the Certificate Authority (CA).
b. NO – You may not have a certificate at all. If you have Adobe Commerce we recommend that you purchase a TLS certificate. If you are on Adobe Commerce on cloud infrastructure you can have a Domain-Validated Let’s Encrypt SSL/TLS certificate to serve secure HTTPS traffic from Fastly. See provision SSL/TLS certificates in our developer documentation.
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