[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

Resolve an illegal offset error

This article provides a solution for when in Adobe Commerce 2.1 or later, you receive a Resolve an illegal offset error when creating a new product in the Commerce Admin.

In Adobe Commerce 2.1 or later, when creating a new product in the Commerce Admin, the following error might display:

Warning: Illegal string offset 'is_in_stock' in [...]/vendor/
magento/module-catalog-inventory/Ui/DataProvider/Product/Form/
Modifier/AdvancedInventory.php on line 87

Detail

Adobe Commerce 2.1 and later use PHP code comments in the getDocComment validation call in the getExtensionAttributesmethod in Magento\Framework\Api\ExtensionAttributesFactory.php.

If you enabled the PHP OPcache (which we recommend), this error displays because by default, the OPcache setting opcache.save_commentsis disabled.

Workaround

To solve the issue, locate your OPcache configuration settings and enable opcache.save_comments as follows:

Step 1: Locate your OPcache configuration

To find OPcache configuration settings:

PHP OPcache settings are typically located either in php.ini or opcache.ini. The location might depend on your operating system and PHP version. The OPcache configuration file might have an [opcache] section or settings like opcache.enable.

Use the following guidelines to find it:

For Ubuntu with Apache, OPcache settings are typically located in php.ini.

For CentOS with Apache or nginx, OPcache settings are typically located in /etc/php.d/opcache.ini.

If not, use the following command to locate it:

    $ sudo find / -name 'opcache.ini'

If you have more than one opcache.ini, modify all of them.

Step 2: Enable opcache.save_comments

    $ bin/magento setup:di:compile`