DocumentationCommerceCommerce KB

Safely delete files when disk run out of space in Adobe Commerce on cloud infrastructure

Last update: Wed Nov 06 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Developer

Affected products and versions

  • Adobe Commerce on cloud infrastructure 2.4.2 - 2.4.7
  • This is specific to dedicated Pro clusters. Starter and Integration environments are single node, and do not have the /data/exports directory.

Signs of low disk space

Signs you are running out of disk space can be stuck deployment, disk full warnings, and poor performance.
To see the amount of disk space used by the file system run the following command in the CLI/Terminal:

df -h

How to safely delete files to increase disk space

You can delete files from the application’s mount points, from your /app path or through /mnt/shared. They are two different ways to access the same files.

WARNING
Never modify or delete the contents of /data/exports.
/data/exports is the underlying storage behind the shared filesystem, and it is managed by GlusterFS.
The filesystem there contains not only the file contents, but metadata about the state of the filesystem to allow for synchronization >between the nodes of your cluster. Changing or deleting files directly within this filesystem will corrupt the shared >filesystem, requiring extensive repairs or data recovery.

To locate the largest files that might be good candidates for clearing, run the following command (on large or busy projects can take up to an hour):

FS='/data/exports';NUMRESULTS=20;resize;clear; echo "Please find below the Largest Directories and Files:";date;df -h $FS; echo "Largest Directories:";nice -n 19 find /app/*/ -type d -ls 2>/dev/null| sort -rnk1| head -n $NUMRESULTS| awk '
{printf "%d MB %s\n", $1/1024,$2}
';echo "Largest Files:"; nice -n 19 find /app/*/ -type f -ls 2>/dev/null| sort -rnk7| head -n $NUMRESULTS|awk '
{printf "%d MB\t%s\n", ($7/1024)/1024,$NF}
'; echo "Please use the above information to clear any unwanted data from the server, it is important this is done as soon as possible to ensure your server stays functional.";

The output of the command will contain a list of the largest files and directories with their sizes specified.

In our support knowledge base:

In our developer documentation:

recommendation-more-help
8bd06ef0-b3d5-4137-b74e-d7b00485808a