Integration (Development) environment

  • Your Integration environment is not being backed up automatically, but you may create snapshots manually.
  • You can create manual snapshots for Integration environments on non-live stores.
  • You may have multiple snapshots that have been triggered manually.
  • A manually triggered snapshot is stored for 7 days.

Related articles in our developer documentation:

Environment snapshot, Starter plan

  • All types of environments (Integration, Staging, Production) are not being backed up automatically, but you may create snapshots manually.
  • You may create manual snapshots regardless of the live state of your site (snapshots also created for sites that have not been launched yet).
  • A manually triggered snapshot is stored for 7 days.

Restore an environment snapshot

To restore an existing snapshot (on the supported environment: Integration, Staging, Production on Starter plan or Integration on Pro plan), follow the steps in Backup management: Restore a manual backup in our Commerce on Cloud Infrastructure Guide.

Database (DB) backup

DB backup is a part of a Cloud snapshot:

A snapshot is a complete backup of an environment that includes all persistent data from all running services (for example, your MySQL database, Redis, and so on) and any files stored on the mounted volumes.

NOTE
The mounted volumes only include/refer to the writable mounts and will not include all of your /app directory. As for the other files, they are created/generated by the build and deployment process, and you will also have to check out the remaining files from your Git repository.

Snapshots and backup management in our developer documentation.

Only submit a support request for a DB snapshot from Pro Production and Staging if you need the DB from a specific point in time. If you need a current backup of your DB only (on any environment), see the knowledge base article: Generate database dumps on Cloud.

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