Adobe Commerce 2.4.0 known issue - Export Tax Rates does not work
This article provides a solution for an Adobe Commerce 2.4.0 known issue where the Export Tax Rates button does not work.
Affected products and versions
- Adobe Commerce on cloud infrastructure 2.4.0
- Adobe Commerce on-premises 2.4.0
Issue
Steps to reproduce:
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Go to the Commerce Admin Panel > Stores > Tax Rules.
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Click the Add New Tax Rule button.
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Click on the text of the Export Tax Rates button.
Expected result:
A tax_rates.csv file downloads containing tax rates.
Actual result:
No .csv file is downloaded.
Solution
Workaround:
Click on the bottom left edge of the Export Tax Rates button to export the tax_rates.csv file.
It is planned that the issue will be resolved in a 2.4.1 patch.
Related reading
In our support knowledge base:
- Adobe Commerce 2.4.0 known issue: Braintree payment methods do not show up in Multiple Addresses checkout.
- Adobe Commerce 2.4.0 known issue - refresh on Customer’s Activities does not work.
- Adobe Commerce 2.4.0 known issue: raw message data display on storefront.
- Adobe Commerce 2.4.0 known issue: “Add selections to my cart” button does not work.