DocumentationCommerceCommerce KB

Adobe Commerce 2.4.0 known issue: Create New Order buttons missing

Last update: Thu Oct 24 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Developer

This article provides a workaround for a known issue in the Commerce Admin for two missing buttons on the order creation page. When creating a new order for a new or existing customer, it is not possible to add products to the order from the catalog since the Add Products By SKU and Add Products buttons are missing. This is caused by JS bundling being enabled. A fix will be available in Adobe Commerce 2.4.1.

Affected products and versions

  • Adobe Commerce on-premises 2.4.0
  • Adobe Commerce on cloud infrastructure 2.4.0

Issue

Steps to reproduce

  1. Go to Customers > All Customers.
  2. Click the Edit link on a customer.
  3. Click the Create Order button.

Expected result

The Add Products By SKU and Add Products buttons appear on the Create New Order page.

Actual result

The Add Products By SKU and Add Products buttons are missing on the Create New Order page.

Workaround

The workaround for this issue is to disable JS bundling for the Adobe Commerce instance. The issue is expected to be fixed in Adobe Commerce 2.4.1, which is scheduled for release in Q4 2020.

recommendation-more-help
8bd06ef0-b3d5-4137-b74e-d7b00485808a