Adobe Commerce 2.4.0 installation fails with outdated stores cache
This article provides a solution for the issue where your Adobe Commerce 2.4.0 installation fails with the error message: The default website isn’t defined. Set the website and try again. displayed in the console.
Affected products and versions
- Adobe Commerce on cloud infrastructure 2.4.0
- Adobe Commerce on-premises 2.4.0
Issue
Prerequisites:
A third-party extension with dependencies on APIs for the Store module in CLI commands is configured as required in composer.json. This causes the installation of Adobe Commerce 2.4.0 to fail with an error message: The default website isn’t defined. Set the website and try again. displayed in the console.
Cause
The issue appears for the third-party extensions which have dependencies on stores in their CLI commands. One is Amazon Sales Channels.
Solution
Before the installation of Adobe Commerce 2.4.0, merchants have to:
- Remove these third-party extensions from
composer.json. - Install Adobe Commerce without extensions.
- Add the extensions after the installation.
The issue will be fixed in the scope of 2.4.1 release.
Related readings in our support knowledge base:
- Adobe Commerce 2.4.0 known issue: missing “Refund” label in Klarna
- Adobe Commerce 2.4.0 known issue: two buttons missing on Create New Order page in Admin
- Adobe Commerce 2.4.0, 2.4.1: Enable Braintree Venmo partial invoice issue
- Adobe Commerce 2.4.0 known issue: Error message selecting local payment method displayed for some countries during checkout
- Adobe Commerce 2.4.0 known issue: Amazon Pay enabled, payment methods missing when Return to standard checkout used
- Adobe Commerce 2.4.0 known issue: 404 error when removing rewards points on multi-shipping checkout
- Adobe Commerce 2.4.0 known issue: orders display error
- Adobe Commerce 2.4.0 B2B Admin can’t add configurable product to quote
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- Shipping labels creation known issue in Adobe Commerce 2.4.0
- Adobe Commerce 2.4.0 known issue - refresh on Customer’s Activities does not work
- Adobe Commerce 2.4.0 known issue - Export Tax Rates does not work
- Adobe Commerce 2.4.0 known issue: “Add selections to my cart” button does not work
- Adobe Commerce 2.4.0 known issue: raw message data display on storefront