DocumentationCommerceCommerce KB

Drop shipping picks up wrong address

Last update: Thu Jul 27 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Developer

Issue

The shipping solution does not pick up the address of the product’s source.

Affected products and versions

  • Adobe Commerce on cloud infrastructure (all versions), with Magento Inventory installed
  • Adobe Commerce on-premises 2.3.0 and later, with Magento Inventory installed
  • Magento Open Source 2.3.0 and later, with Magento Inventory installed

Cause

Magento Inventory does not currently support using drop shipping rates calculation based on source address during checkout. Instead the default store address from the config is used in all cases.

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