Solution
- Check to ensure that there is enough storage. For information on how to check available space, see the Check disk space on cloud environment using CLI article. You can consider cleaning the log directories and/or increasing disk space.
- Ensure ECE-Tools are configured correctly.
- Check if it is the patch that is causing the problem. Resolve the conflict or contact Adobe Commerce Support. See below for details.
- Check if it is the custom extension that is causing the problem. Resolve the conflict or contact the extension developers for the solution.
The following paragraphs provide some more details.
Clean logs and/or increase space
Directories to be considered for clean up:
var/log
var/report
var/debug/
var
For details on how to increase disk space if you are on the Adobe Commerce on cloud infrastructure Starter plan architecture, see the Increase disk space for Integration environment on cloud. The same instructions can be used for increasing space of Adobe Commerce on cloud infrastructure Pro plan architecture Integration environment. For Pro Production/Staging, you need to file a ticket to Adobe Commerce Support, and request increased disk space. But it is monitored by Platform. But typically, you will not have to deal with this on the Staging/Production of Pro architecture as Adobe Commerce monitors these parameters for you and alerts you and/or takes actions according to the contract.