We are not an Audience Manager customer, but see the Audience Manager Javascript calls on our site
Last update: August 19, 2021
- Topics:
- Support
Question
We are not using Adobe Audience Manager but we are seeing Audience Manager Javascript calls in the Javascript debugger.
Why is this happening?
Answer
It is likely you are running the Experience Cloud Identity Service on your property. If you are, having this Audience Manager reference does not necessarily refer to the property running Audience Manager. Instead, it means that Audience Manager is powering this service.
The Audience Manager server call is usually made to synchronize customer IDs.
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- Why do my traits or segments not show up in the Overlap Reports page?
- Why are our Read-Only users able to create, edit or delete traits and segments?
- We are not an Audience Manager customer, but see the Audience Manager Javascript calls on our site
- Should I see my Audience Manager Audience Lab mapped segments on the destination details page?
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