Integration Error Codes
| Error Code | Error Message | Description |
|---|---|---|
| 100 | Could not retrieve host name for the request | An API call did not send the host HTTP header in the request. Add the host header to the call and try again. Most browsers and API clients do this automatically. |
| 101 | Invalid Experience Cloud id passed in ID | The DCS call contains an invalid Experience Cloud ID. Check the d_mid= key-value pair in the header string. Make sure you’re passing in the correct Experience Cloud ID and try the request again. |
| 102 | Invalid AAM ID passed in request ID | The DCS call contains an invalid Audience Manager ID. Check the d_uuid= key-value pair in the header string. Make sure you’re passing in the correct Audience Manager ID and try the request again. |
| 104 | All customer IDs are invalid | All of the customer IDs in your call are invalid. Check your IDs and try again. |
| 109 | Referer HTTP referer is not allowed for partner Partner ID | The HTTP referer header on the call is not allowed for the partner ID on the call. Check that the HTTP referer header is correct. |
| 111 | Invalid IMS token received | Returned for Audience Manager - Adobe Target integrations. The error is thrown when a call is made to the DCS, containing an invalid IMS token. The token might be malformed, expired or the user might not be authorized to access the required resource. |
Opt-Out Error Codes
| Code ID | Message | Description |
|---|---|---|
| 171 | Encountered opt out tag for id ID | A customer has opted-out from receiving interest-based advertising. |
| 172 | Blocked cookies | Returned when the user's browser blocks third-party cookies. |
| 173 | Encountered trust relationship via NAI | The user has initiated an opt-out process through NAI. |
| 198 | Requests from this country are blocked by partner | Based on the IP address, the DCS blocks requests from countries where the partner has deliberately limited the traffic. |
| 199 | Requests from this country are not allowed |
Based on the IP address, the DCS blocks requests from the following countries:
|
Profile Retrieval Error Codes
| Code ID | Message | Description |
|---|---|---|
| 200 | Cannot read traits from profile cache for id: ID | Returned when a user profile cannot be read from our internal storage. |
| 201 | Cannot read device ids from profile cache for customer id: ID | Returned when the device ID cannot be retrieved for a Profile Link merge rule. |
| 202 | Cannot read related customer for device id: ID | Returned when the customer ID (UUID) associated to a device ID cannot be retrieved for a Last Authenticated merge rule from our internal storage. |
| 203 | Cannot read device cluster for id: ID | The linked device IDs from the same device graph cluster cannot be returned for this device ID. |
| 204 | Could not perform migration since profile read failed for primary device | If you receive this error, we may be experiencing scalability issues with our data store ( PCS). Contact your Adobe representative if the problem persists. |
| 205 | Could not perform migration from ID to ID, because profile read failed for ID | If you receive this error, we may be experiencing scalability issues with our data store ( PCS). Contact your Adobe representative if the problem persists. |
Integration Warning Codes
| Code ID | Message | Description |
|---|---|---|
| 300 | Invalid customer id ID | The customer ID is invalid (missing values for data source, missing integration codes, invalid format for data sources, blocked customer ID, blank customer ID, unauthorized access attempt to a data source that does not belong to the partner). |
| 301 | Maximum number of customer ids exceeded. Maximum allowed is maximum allowed. Found is maximum found. | The number of customer IDs associated with a cross-device data source exceed the allowed number of cross-device IDs per request. These IDs include cross device, mobile, or cookie IDs. The limit is currently set to 10. |
| 302 | Unauthorized customer id ID | Returned when the customer ID data source is not owned by the current Organization ID. If you do not know or have your Organization ID, see the "Find your Organization ID" section in Organizations and Account Linking for information about how to find it. |
| 303 | Blocked customer id ID | Returned when the customer ID has been identified as malicious and has been added to a denylist. |
| 304 | Blocked datasource id ID | Returned when the data source ID has been identified as malicious and has been added to a denylist |
| 306 | Blocked declared device id ID | The device ID has been identified as malicious and has been added to a denylist This can happen when we receive an extreme amount of DCS requests containing this device ID in a short amount of time. |
| 307 | Blocked profile operation for ID | A read/write action has been blocked because an ID has been identified as malicious and has been added to a denylist See error code 306. |
| 309 | Customer id ID was discarded because it exceeded the limit of declared customer ids per request |
Related to error 301. This error specifies which customer ID was discarded because the limit was exceeded. For example, If there are 12 customer IDs declared on the DCS call, two of them will be discarded. In order to relay which ones were discarded, this error will appear twice in the response (once for each of discarded customer ID ). |
| 310 | Customer id was discarded because it exceeded the limit for a given namespace. Namespace id is ID, customer id is ID. |
This error code is returned if there are more than 3 customer IDs declared for the same namespace (
In this sample DCS request, there are 4 ids declared for the same namespace (with the integration code one). One of the IDs is discarded and error 310 is returned. |
| 311 | Request contains invalid parameters |
The DCS returns this error code when at least one URL parameter is not properly encoded. In this case, the DCS disregards the entire request.
In the sample request above, the The correctly encoded sample should look like this:
|
| 312 | Request contains an invalid Global Device ID |
The DCS returns this error code when the request contains an invalid Global Device ID. DCS ignores the invalid ID and throws a 312 error along with the specific errors of the invalid ID. Refer to Global Data Sources and Index of IDs in Audience Manager for detailed information on the correct device advertising ID formats and corresponding global data sources. Example of an incorrect call: Explanation: An IDFA (DPID 20915) must be an uppercase ID. The ID provided in the request is lowercase. |
| 313 | CMP ID is not present in GCL | When gdpr=1 and the IAB TC string is generated by a CMP ID that is not present in Audience Manager's cached version of the Global CMP List at the moment of evaluation, the Audience Manager Plug-in for IAB TCF discards the IAB TC string and process the request as usual. The IAB TCF v2.2 ${GDPR} macro is set to 0 and the ${GDPR_CONSENT_XXX} macro is empty. |
| 314 | CMP ID is marked as deleted in GCL | When gdpr=1 and the IAB TC string is generated by a CMP that is marked as deleted in our cached version of the Global CMP List, the Audience Manager Plug-in for IAB TCF discards the TC string and processes the request as usual, if the evaluation time is past the deletion time from the Global CMP List. The IAB TCF v2.2 ${GDPR} macro is set to 0 and the ${GDPR_CONSENT_XXX} macro is empty. |
| 315 | Consent string indicates no consent | When no consent is provided, the Audience Manager Plug-in for IAB TCF opts the user out of further data collection, or drops the call completely if there is no partner context detected. |