Project debugger

The project debugger helps you and Adobe Support to troubleshoot issues with your projects in Analysis Workspace. Adobe Support might request you to enable the debugger to troubleshoot tickets you have raised with Adobe Support. Examples of issues are load-time of visualizations or broken components in your visualizations.

NOTE
To use the debugger, you must have Edit or Copy access to the project.

Enable debugger

IMPORTANT
Save your project before you enable the debugger.

To enable the debugger:

  1. Select Help > Enable debugger from the Analysis Workspace project menu.
  2. Select OK in the Enable Debugger dialog.
  3. Confirm when the browser prompts you to reload the page or site.

Use debugger

When you have enabled the debugger, all visualizations in your project do have an additional Bug icon.

To use the debugger for a specific visualization:

  1. Select Bug at the top of the visualization.

    Debugger context menu

  2. Select the appropriate action from the context menu. The actions available depend on the visualization and indicate the type of debugging you want to perform. For example, if you select Anomalies, you want to debug the anomalies functionality in the visualization.

  3. From the submenu, select a timestamp.

  4. An Oberon XML debug window opens with details of the specific functionality performed by the visualization. See below for an example of the output of an anomaly request.

    Output debug request

    The details are:

    • Request timestamp
    • Response timestamp
    • Request time
    • Queue time
    • Server processing time
    • Lookup time
    • Complexity
    • Month boundaries
    • Columns
    • Segments
    • XML Request and Response
    • cURL Request
    • JSON Request and Response
  5. Use Copy Copy all field to clipboard to copy all debug information to the clipboard. Paste the information in your preferred editor or tool. The information consists of:

    • XML (request)
    • XML (response)
    • JSON (request)
    • JSON (response)
    • Curl request
  6. Use Copy Copy to clipboard underneath cURL Request to copy the request to the clipboard.

  7. Hover over any of the Request or Response text areas to reveal and select Copy Copy to clipboard to copy the contents of that text area (XML or JSON) to the clipboard.

  8. Exchange any of the information you have copied and which Adobe Support requested to troubleshoot the visualizations in your Analysis Workspace project.

  9. Select Cancel to close the Oberon XML debug window and return to your project.

Repeat the above steps for any other visualization that you want to troubleshoot.

Disable debugger

IMPORTANT
Before you disable the debugger, save any changes you made to your project and want to keep as part of the debugging exercise.

To disable the debugger:

  1. Select Help > Disable debugger from the Analysis Workspace project menu.
  2. Select OK in the Disable debugger dialog.
  3. Confirm when the browser prompts you to reload the page or site.
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