Troubleshooting Power BI integration
WARNING
The legacy Report Builder is end-of-life in June 2026. As of July 1, 2026, workbooks scheduled using the legacy Report Builder will no longer be delivered.
- You have until August 12, 2026 to migrate your workbooks from the legacy Report Builder to the new Report Builder. See convert your legacy workbooks for detailed information.
- With the end of life of the Adobe Analytics 1.4 API’s, the legacy Report Builder add-in will no longer be available for download.
- After August 12, 2026, customers with workbooks requiring migration will need to contact customer support to obtain the orignial workbooks. These workbooks will need to be migrated as documented in convert your legacy workbooks.
Research and resolve common issues when using Report Builder with Power BI.
Failure to publish to Power BI
Scheduled workbooks that require Power BI publishing are dependent on Power BI services to be up and running. Two main reasons for a failure to publish are:
- Power BI services may be down.
- The user who scheduled the workbook no longer has valid Microsoft account credentials.
Each Report Builder scheduled task gets three tries per scheduled run:
- After the first unsuccessful attempt, you will get this message: "“We were unable to publish this scheduled workbook to Microsoft Power BI. We will try again shortly.”
- After the second unsuccessful attempt, you will get no message.
- After the third unsuccessful attempt, you will get this message: “We were unable to publish this workbook to Power BI.”
Broken visualizations in Power BI
Here are the top reasons why you could end up with broken visualizations after publishing Report Builder requests to Power BI:
- You edited a request in Report Builder, such as changing metrics or dimensions and then republished to Power BI. Editing requests can break your visualizations.
- You deleted a request that was used in a visualization.
IMPORTANT
Report Builder requires an administrator to authorize access to your organization resources. If you need access, ask an administrator to grant you permission.
A Microsoft Admin can review the Users can register application setting found under: Microsoft Azure > Azure Active Directory > User Settings allows options. If this option is set to No, then the admin can register these types of applications.
A Microsoft Admin can review the Users can register application setting found under: Microsoft Azure > Azure Active Directory > User Settings allows options. If this option is set to No, then the admin can register these types of applications.
Users can grant Access by logging into their Microsoft Power BI account.
Admins can grant access for every one by logging into their Administrator’s Microsoft Power BI account.
Reaching the API limit
Reporting in Power BI works with the Analytics Reporting API, so API threshold limits apply.
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