Journey IQ
Last update: July 3, 2023
- Topics:
- Visualizations
CREATED FOR:
- User
- Admin
Journey IQ is a set of features that provide easy to use, fully customizable visualizations and settings to better understand the customer’s experience. It enables you to measure each touch point in a customer’s journey, even across channels. Use these features to better understand where to re-engage customers, keep them loyal, and personalize their experiences along the way.
Features
Journey IQ comprises the following features:
- Cohort Analysis: Visualize retention and engagement of customers to understand where churn happens.
- Context-aware sessions: Change the definition of a visit, including when a visit times out and preventing background hits from starting a new visit. Uses a feature called report time processing, part of virtual report suites.
- Flow Analysis: Understand where users navigate next and where they came from.
- Fallout Analysis: Capture when a customer disengages, and understand where they go.
- Cross-Device Analytics: Seamlessly merge behavior from multiple devices to better understand what touch points each device gets.
Analytics
- Analytics Tools Guide
- Analytics Release Notes
- Get started with Adobe Analytics
- Landing page
- Analysis Workspace
- Analysis Workspace overview
- Projects
- Templates
- Components
- Visualizations
- Visualizations overview
- Manage data sources
- Freeform table
- Cohort Table
- Fallout
- Flow
- Area and area stacked
- Bar and bar stacked
- Bullet graph
- Combo chart
- Donut
- Histogram
- Horizontal Bar and Horizontal Bar Stacked
- Key metric summary
- Line
- Map
- Scatterplot
- Section header
- Summary Number and Summary Change
- Text
- Tree map
- Venn
- Panels
- Curate, Share, and Schedule projects
- Attribution
- Journey IQ
- Segment IQ
- Anomaly Detection
- User preferences
- Workspace FAQs
- Report Builder
- Legacy Report Builder
- Legacy Adobe Report Builder help
- Legacy Report Builder setup
- Report Builder toolbar
- Data requests
- Data requests - Request Wizard Step 1
- Create a data request
- Report suites
- Manage segments
- Report types
- Import bookmarked reports and dashboard reportlets
- Date ranges
- Interactive controls
- Layout - Request Wizard Step 2
- Layout overview
- Metrics and dimensions
- Anomaly Detection
- Configure an anomaly detection request
- Format the date
- Format display headers
- Hide or show headers
- Delete output mapping
- Name a request
- Prepend and postpend text to cells
- Configure the custom layout
- Map metrics and dimensions to cells
- Create a microchart
- Filter dimensions
- Manage requests
- Manage requests - definitions
- Diagnostic messages
- Sort ascending or descending
- Protected worksheet elements
- Edit multiple requests
- Edit metrics across multiple requests
- Refresh a request
- Refresh requests for all sheets
- Add dependent requests
- Classification
- Copy requests
- Save a workbook with requests
- Specify conditional formatting
- Offline mode for creating and editing requests
- Report Builder options
- Schedule report requests
- Schedule a workbook
- Scheduled Task Manager
- Workbook Library
- Publish to Power BI with Report Builder 5.5
- Visual Basic macros
- Report Builder troubleshooting
- Report Builder FAQ
- Activity Map
- Adobe Analytics dashboards
- Labs