Media Concurrent Viewers panel
Customers who have purchased the Streaming Media Collection Add-on can analyze concurrent viewers to understand where peak concurrency occurred or where drop-offs happened to provide valuable insight into the quality of content and viewer engagement, and to help with troubleshooting or planning for volume or scale.
In Analysis Workspace, Concurrent Viewers is the number of unique visitors viewing your media stream(s) at a specific point in time, regardless of the number of sessions.
The Media Concurrent Viewers panel enables analysis of concurrent viewers over time, with details on peak concurrency and the ability to break down and compare. To access the Media Concurrent Viewers panel, navigate to a report suite with streaming media components enabled. Then, click the panel icon on the far-left and drag the panel into your Analysis Workspace project.
Here is a video overview of this panel:
Panel Inputs Input
You can configure the Media Concurrent Viewers panel using these input settings:
This visualization is limited to 1440 rows of data (for example, 24-hours at minute-level granularity). If a date range and granularity combination results in more than 1440 rows, the granularity is automatically updated to accommodate the full date range.
This visualization is limited to 1440 rows of data (for example, 24-hours at minute-level granularity). If a date range and granularity combination results in more than 1440 rows, the granularity is automatically updated to accommodate the full date range.
If you are using breakdowns, a summary number is displayed for each.
- You may view up to 10 lines at a time. Breakdowns are limited to a single level.
- When dragging a dimension, the top dimension items will be automatically selected based on the selected panel date range.
- To compare date ranges, drag 2 or more date ranges into the series breakdown filter.
Default view
Series breakdown view
Panel Output Output
The Media Concurrent Viewers panel returns a line chart and summary numbers to include details for the maximum and/or minimum concurrent viewers. At the top of the panel, a summary line is provided to remind you of the panel settings you selected.
At any time, you can edit and rebuild the panel by clicking the edit pencil on the top right.
If you selected series breakdown, a line on the line chart and a summary number is displayed for each:
Data Source
The only metric that can be used in this panel is Concurrent Viewers:
This is different than Concurrent Viewer reporting in the Reports section, which uses Concurrent Active Sessions. Using unique visitors accounts for removal of unwanted ‘spikes’ at show boundaries (where sessions are ending and starting at the same time).
A Freeform table is not available in this view. In order to view the data source, you may right-click on the line chart and download as a .csv file. Series breakdowns will be included.
FAQs FAQ
When changing from a larger date range to a smaller one, the granularity will be updated to the lowest detail allowable once the date range is changed. To view a higher granularity, edit the panel and rebuild.
The view is limited to 10 breakdowns. To view more than 10, you must use multiple panels.
This is different than Concurrent Viewer reporting in the Reports section, which uses Concurrent Active Sessions. Using unique visitors accounts for removal of unwanted spikes at show boundaries—where sessions are ending and starting at the same time.