Report Builder FAQ
IMPORTANTThis Legacy Report Builder add-in version still works. You can convert your legacy workbooks to the new Report Builder.
Frequently asked questions around Report Builder.
Can I use the TODAY() or DATERANGE() function in workbooks?
The TODAY() function in Excel returns the current day. The DATEVALUE() function converts a date string into a serial value. While helpful for many features within Excel, Adobe strongly recommends against using these functions as part of Report Builder scheduled requests. Adobe Customer Care does not support troubleshooting requests using either of these functions.
Scheduled reports are processed on servers that likely do not share time zones as the report suite. The TODAY() a user expects and the TODAY() the processing server uses can often be different. Also, the date used is based on when processing starts. If many reports are run simultaneously, the date can change between the time it is requested and when it starts processing due to delays. This issue is present if the scheduled time is close to midnight.
Scheduled reports are also processed on servers that likely do not share date syntax. For example, 7/1/YYYY can refer to July 1 or January 7 depending on your country or region. Using the DATEVALUE() function on this date would result in differing serial values depending on the computer that executes it.
As an alternative to using these Excel functions, Adobe highly recommends using date ranges within Report Builder requests. On the first page of the request wizard, select Preset Dates in the drop-down, then under Commonly Used Dates, select Today or another desired date range. This setting takes the time of the report suite at the time it was run, and not the time of the server processing the request.
How large and complex can I make my workbooks?
Report Builder supports workbooks up to the following limits:
- 1000 requests: A single workbook can contain up to 1000 data requests. If you have reports or projects that require more than 1000 requests, Adobe recommends separating them into multiple workbooks.
- 20K requests per hour per company: Report Builder uses the Analytics reporting API to retrieve data. Each individual request uses an API call whenever it is created or refreshed. If your organization accumulates more that 20,000 API calls in a given hour, you must wait until the next hour to retrieve data again.
- 4-hour processing time: Scheduled reports time out after processing for more than 4 hours. If your workbook contains many complex requests using large data sets, the scheduled report can fail.
How do I know whether I have access to Report Builder?
You need to be granted Report Builder access by your Adobe Analytics Admin. The Admin sets up product profiles in the Adobe Admin Console. Ask your Admin to grant you access.
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