Documentation updates

This page lists all the documentation updates for Journey Optimizer.

May 2022

  • All new features and improvements coming with Journey Optimizer May '22 release have been detailed in the documentation. Read more
  • New query examples related to segment qualification and events have been added.
  • The email design section now mentions new built-in templates available to start content with. Related screenshots have been updated. Read more
  • Links to key resources have been updated in Journey Optimizer documentation home page.
  • Screenshots for landing page and subscription reporting have been updated. Read more
  • A note has been added stating that the Delete method is not supported in custom actions. Read more
  • Links to how-to videos have been updated.
  • The Email configuration, Message presets and Configure landing pages sections have been reorganized for improved readability.
  • The URL tracking section has been updated and improved with examples. Read more
  • A new subsection on setting up a forward email address has been added. Note that you cannot do it through the user interface. Read more

April 2022

  • All new features and improvements coming with Journey Optimizer April '22 release have been detailed in the documentation. Read more
  • The reactions event documentation page has been updated. Read more
  • Videos for Decision Management capabilities have been updated to reflect Journey Optimizer user interface. Read more
  • The Get Started with Datasets section has been improved to detail how to access and create datasets. Read more
  • Links to help guides and product release notes have been added to the Adobe Journey Optimizer Documentation home page. Read more
  • The Create message presets section now specifies that you cannot proceed with preset creation while the selected IP pool is under edition (Processing status) and has never been associated with the selected subdomain. Read more
  • The message presets URL tracking section has been updated to reflect minor changes in the user interface. Read more

March 2022

  • All new features and improvements coming with Journey Optimizer March '22 release have been detailed in the documentation. Read more
  • A new page on getting started with AI models has been added to the Offer decisioning section, including a thorough description of the auto-optimization model, the algorithm it uses and more technical details. Read more
  • The test profile creation page has been moved to the Segment, profiles and identity section. Read more
  • Added an example on how to add an expression as a default value in the expression editor. Read more
  • The Create personalized offers section has been reorganized for improved readability. Read more
  • A new section has been added to describe the impacts that changing an offer’s start and/or end dates may have on this offer’s frequency capping. Read more
  • The Change the primary email addresses section has been updated to reflect the user interface changes. Read more

February 2022

  • All new features and improvements coming with Journey Optimizer Feb '22 release have been detailed in the documentation. Read more
  • The replace and replaceAll function documentation pages have been updated with additional information and examples regarding the target parameter.
  • Best practices have been added to the Operators page.

January 2022

  • All new features and improvements coming with Journey Optimizer Jan '22 release have been detailed in the documentation. Read more
  • The Offer decisioning AI rankings section has been updated with a more detailed description of the auto-optimization model. Read more
  • A new section on the schema requirements needed to be able to send in event types when using a ranking strategy has been added. Read more
  • The section related to Journey Optimizer personalization capabilities has been reorganized for better readability. Read more
  • The Create message presets section has been divided into several sections for improved clarity. Read more
  • The Opt-out management section has been clarified and slightly reorganized. Read more
  • The Insert links section has been updated to reflect the recent user interface changes. Read more

November 2021

  • A full description of the advanced expression editor used in journeys is now available. Read more
  • A new section about CNAME subdomain delegation method has been added. Read more

October 2021

  • All new features and improvements coming with Journey Optimizer Oct '21 release have been detailed in the documentation. Read more
  • Added Date time function list. Read more
  • New Get Started sections per user persona. Take your own path to get to your goals faster! Read more
  • New Edit a message preset section. Read more
  • New Edit a PTR record section. Read more
  • New Deactivate a message preset section. Read more
  • New limitations added to the Decision Management API developer guide on offer constraints not supported with the mobile Experience Edge workflows. Read more
  • New Create simulations section. Read more
  • Updated Add decision scopes section. Read more
  • Updated Define content for your representations section, including a new subsection on how to define and personalize custom text. Read more

September 2021

  • The following function pages have been updated: sethours, getListItem, inSegment

  • The following functions have been added: filter, intersect, toDateOnly

  • The dateOnly date type has been added in the expression editor documentation. Read more

  • Added details on custom action cache duration. Read more

  • Added information on custom action default ports. Read more

  • Added information on multiple business event use cases. Read more

  • Added commonly used examples to query Journey Step Events in Data Lake. Read more

  • Added a new Limitations page. Read more

  • Improved the Quick start page with steps for different personas. Read more

  • Now all the Decision Management features described in the dedicated section also apply to the Adobe Experience Platform users leveraging the Offer Decisioning application service. Read more

  • Added a subsection to clarify the differences between using segments versus decision rules when applying a constraint to restrict the selection of offers for a given placement. Read more

  • Added specific ranking formula examples to illustrate some real-life use cases. Read more

  • Added a subsection on how to edit IP pools. Read more

August 2021

  • All new features and improvements coming with Journey Optimizer August '21 release have been detailed in the documentation. Read more
  • Updated Decision management permissions. Read more
  • Updated Email designer screenshots with latest UI.
  • Updated the configuration procedure for custom actions with dynamic URL paths and dynamic headers. Read more
  • Added a section about accessibility features and shortcuts. Read more
  • Added a section about segment evaluation methods. Read more
  • Added notes to the Suppression list, Allowed list and Email global/live report sections to specify that profiles with Suppressed and Not allowed statuses are excluded from the Email report Sent metrics. Read more
  • Added a new section to describe how to retrieve email addresses or domains that were excluded from a sending because they were not on the allowed list. Read more
  • Updated the Enable the allow list section. Learn more
  • Updated the Monitor message presets section with the possible preset creation failure reasons and details on such errors. Read more
  • Updated and renamed the Retry time period section to reflect the fact that you can now adjust the email retry setting in the message presets. Read more
  • Added a new section to describe how to insert a one-click opt-out link into email content. Read more
  • Updated the Delegate a subdomain section with more detailed information on the validation process performed by Adobe. Read more
  • Added a section to describe how to manually add email addresses and domains to the suppression list. Read more
  • Updated the Access the suppression list section and Retries sections to reflect the new user interface.
  • The new flow to add and configure representations when creating an offer has been documented. Read more

July 2021

  • All new features and improvements coming with Journey Optimizer July '21 release have been detailed in the documentation. Read more
  • Added direct links to Experience Platform services documentation in Journey Optimizer home page and table of contents
  • New landing pages for Experience Platform services available in Journey Optimizer
  • Added links to Journey Optimizer product description in the home page
  • Added tutorial videos in multiple pages
  • Optimized home page imagery
  • Moved, improved and renamed ‘Message tracking’ section to ‘Add links and track messages’. Read more
  • Added a subsection on mirror pages. Read more
  • Renamed ‘offer activities’ as ‘decisions’ and ‘decisions’ as ‘decision scopes’ in documentation and screens. Read more
  • New use case: personalize a message with helper functions
  • Updated the Read segment documentation to reflect materialized segment impacts. Read more
  • Updated the Journey limitations. Read more
  • Updated the Configure offers selection in decisions section. Read more
  • Added a warning to mention that event-based offers are not currently supported. Read more
  • Documented the Decision Management new Overview tab. Read more
  • Added new sections to describe the actions available from the offer and decision lists: Offer list and Decision list.

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