Documentation Campaign Campaign Standard Documentation

Defining dynamic text

Last update: September 13, 2021

Topics:
SMS

CREATED FOR:

Beginner
User

Dynamic text is defined in the same way as dynamic content. Refer to the Defining dynamic content section.

NOTE

For SMS and push, you can only define dynamic text. You can define both dynamic content and text in a landing page. If you want to define dynamic text with the Email Designer, see Defining dynamic content in an email.

Note that surrogate pairs, characters not included in the Basic Multilingual Plane of the Unicode character set, cannot be stored in 2 bytes (16bits) and need to get encoded into 2 UTF-16 characters. These characters include some CJK ideographs, most emojis and some languages.

These characters can cause some incompatibility issues in dynamic text. You need to perform strong tests before sending your messages.

The example below shows how to define dynamic text in an SMS message.

Select text in the body of your message or landing page.
Click Enable dynamic text.

The Dynamic text option displays in the palette. It is configured in the same way as dynamic content.
Select a variant.
Define a condition for this variant.