About scheduling messages about-scheduling-messages

Whenever making changes to a delivery’s schedule, you must re-prepare the delivery by clicking on the Prepare button before clicking Confirm.

In the message dashboard, the Schedule block allows you to define when messages (email, SMS or Push notifications) will be sent.

The Schedule properties let you set sending options for your emails, SMS or push notifications:

  • Messages to be sent once confirmed: messages are sent as soon as the send is confirmed. See Confirming the send.

  • Messages to be sent automatically on the date specified below: messages will be sent at a later date and time. Specify the contact date in the Start sending from field.

    You can prepare and confirm the send, but messages will only be sent starting the selected date and time. Preparing and confirming the send are presented in the Preparing the send and Confirming the send sections.

    The Time zone of the contact date drop-down list allows you to modify the time zone that will be taken into account for the sending time. For example, if you enter 9:00 AM in the Start sending from field and if you select Brussels, Copenhagen, Madrid, Paris (GMT+1) in the Time zone of the contact date drop-down list, all recipients will receive the message at 9:00 AM Paris time. Therefore, a recipient located in Moscow (GMT+3) will receive the message at 11:00 AM Moscow time.

    If you would like to manually confirm the send, check the Request confirmation before sending messages option. This option is enabled by default.

When duplicating a delivery, all scheduling settings are deleted. Unless you schedule a new contact date, the duplicated delivery will be sent as soon as the send is confirmed.

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