Email rendering email-rendering

Before hitting the Send button, make sure that your message will be displayed in an optimal way on a variety of web clients, web mails and devices.

To allow this, Adobe Campaign captures the rendering and makes it available in a dedicated report. This enables you to preview the sent message in the different contexts in which it may be received.

The mobile, messaging and webmail clients available for Email rendering in Adobe Campaign are listed on the Litmus website (click View all email clients).

Generating Email rendering checking-the-email-rendering-report

Once you have created your email delivery and defined its content as well as the targeted population, follow the steps below.

  1. Click Audience to access the Test profiles tab.

  2. Use the query editor to define the test profiles that you want to use, including the test profiles that are for Email rendering use. See About test profiles.

  3. Check and confirm your query, then save your changes.

  4. Click the Test button in the action bar.

  5. Select the Email rendering option then click OK.

    note note
    The Proof + Email rendering option enables you to send a proof and use the email rendering feature simultaneously. You can have your message approved by the proof recipients and at the same time you can test the way your message will be received depending on the inboxes targeted. In this case, you also need to select Proof test profiles. See About test profiles.

    The test delivery is sent.

  6. The rendering thumbnails are available a few minutes after sending the messages. To access them, select Proofs in the Summary drop-down list.

  7. From the Proofs list, click the Access email rendering icon.

The dedicated email rendering report is displayed. See Email rendering report description.

Related topics:

Email rendering report email-rendering-report-description

This report presents the email renderings as they appear to the recipient. Email renderings can differ based upon how the recipient opens the email delivery: in a browser, on a mobile device, or via an email application.

Email rendering tokens

The number of available renderings is listed in your license agreement. Each delivery with Email rendering enabled decreases your available renderings (known as tokens) by one.

Tokens account for each individual rendering and not for the whole Email rendering report, meaning that:

  • Each time the Email rendering report is generated, one token per messaging client is deducted: one token for the Outlook 2000 rendering, one for the Outlook rendering, one for the Apple Mail rendering, and so on.

  • For the same delivery, if you generate the Email rendering again, the number of available tokens is again decreased by the number of generated renderings.

Report summary

The report summary presents the number of messages received, unwanted (spam), not received, or pending reception.

The report is divided into three parts: Mobile, Messaging clients, and Webmails. Scroll down the report to display all the renderings grouped into these three categories.

To get the details for each report, click the corresponding card. The rendering is displayed for the reception method selected.

The Technical data tab allows you to get more information, such as the receiving and capture dates, and the complete headers of emails.