Get help
You can submit an AI-assisted query across all Creative and (advertisers with Advertising DSP) DSP documentation or open a full user guide for Creative. If the documentation doesn’t answer your questions, contact us.
Search for information using an AI-assisted chat interface
See “Search for product documentation using an AI-assisted chat interface.”
Open a full user guide
To open a full user guide explaining how to use all features, click Help in the main menu, and open the “Creative” chapter.
Contact Adobe
For product or account issues, do the following:
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(Advertisers with self-service contracts) Open a ticket for your organization at https://experienceleague.adobe.com/home#support.
For the product, select “Advertising - Creative.”
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(Advertisers with full-service contracts) Contact your Adobe Account Team.
In the ticket or communication, provide detailed steps to reproduce the issue, any relevant data, the browser name and version, and information about preliminary troubleshooting you’ve performed. For report issues, don’t delete the report, and provide the report name and URL.