View Alerts

Creative helps you to identify when any of your experiences, including the creatives within the experience, have issues. For each issue, Creative issues an alert with a time stamp and the recommended action to resolve the issue. Reasons for alerts include the expiration of live experiences and high delivery on default ads rather than targeted ads. Alerts are available at the experience level.

You can open the relevant experience or creative for any alert so that you can edit it as needed to resolve the issue. You can also choose to ignore an individual alert, which removes it from the Pulse panel.

Alerts and alert indicators automatically disappear when the underlying issues are resolved.

NOTE
Within Advertising DSP, alerts about placements created from Creative experiences are available at the campaign level.

View Alerts in the Pulse Panel

  1. In the main menu, click Creative > Experiences.

  2. CTo the right of the toolbar, cick Pulse Panel icon when alerts are available .

All alerts for the advertiser are listed. By default, critical alerts are listed first.

  1. (Optional) To group the alerts according to their first date of detection, or to filter the alerts by alert status, click Filter button in the upper right of the panel, select the filter options, and then click Apply.

  2. To view a list of all affected experiences for a specific alert type, click the alert name. To view the details for each affected component, including the recommended action, click EXPAND ALL or click the component name. To open the relevant experience or creative so that you can make the recommended changes, hold the cursor over the component name and click Go to view .

  3. (Optional) To ignore (hide) an alert, hold the cursor over the component name and click Ignore , and then click Ignore alert till next check, Ignore alert for 3 days, or Ignore indefinitely.

You have a few seconds after ignoring an alert to undo the action. Once the option message closes, you can’t cancel the action.

  1. (Optional) To retrieve ignored alerts, filter the alerts to show an Alert Status of “All” or “Ignored.” To unignore an alert, hold the cursor over the component name and click Un-ignore .

Close the Pulse Panel

  • To the right of the toolbar, click Pulse Panel icon when alerts are available or Pulse Panel icon when no alerts are available .
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