Adobe CX Enterprise MCP server mcp-overview

Adobe CX Enterprise MCP server is the unified Model Context Protocol (MCP) for Adobe CX Enterprise. With one connection, MCP-compatible clients can access the Adobe product tools your organization and account are entitled to use.

IMPORTANT
Your Adobe organization must be enabled before you can use CX Enterprise MCP tools. If your organization does not yet have access, contact your Adobe Account Team to request enablement for your organization.

Use the CX Enterprise endpoint for all MCP client setup:

https://cx-enterprise.adobe.io/mcp

After you connect, the endpoint exposes the tools available to your Adobe organization and credentials. Product-specific pages in this guide describe what each product tool can do, what data it can access, and any product-specific limitations.

What is the Model Context Protocol? mcp-what-is

MCP (Model Context Protocol) is an open-source standard for connecting AI applications to external systems. MCP-compatible clients such as Claude, ChatGPT, Cursor, Claude Code, Codex, and VS Code can use those tools to retrieve product context, run supported operations, and return answers in natural language.

CX Enterprise provides a governed endpoint for CX Enterprise product tools. Instead of adding separate product servers, connect once to the endpoint and use the product tools surfaced for your entitled solutions.

Available product tools available-product-tools

The following product tools are documented in this guide:

Product tools
What it exposes through the endpoint
Availability
Documentation
Real-Time CDP
Audiences, destinations, sources, identity namespaces, and activation health (read-only)
Beta
Real-Time CDP tools
Experience Platform
Schemas, datasets, data governance, Query Service, and audit events (read-only)
Beta
Experience Platform tools
Journey Optimizer
Campaigns and channel configurations (read-only)
Beta
Journey Optimizer tools
Customer Journey Analytics
Data views, dimensions, metrics, reports, segments, date ranges, projects, and audiences (read and write)
Available
Customer Journey Analytics tools
Adobe Analytics
Report suites, dimensions, metrics, reports, segments, date ranges, and workspace projects (read and write for supported components)
Available
Adobe Analytics tools
Workfront
Work management tools for projects, tasks, and approval workflows
Preview
Workfront MCP server
NOTE
Tool availability depends on your product licenses, organization enablement, product permissions, and the Adobe credentials used to authenticate. The MCP only surfaces tools your organization and user account are entitled to access. See Access CX Enterprise MCP tools.

Get started mcp-get-started

  1. Review Access CX Enterprise MCP tools to confirm product availability, enablement, and permissions.
  2. Follow Install Adobe for CX Enterprise MCP to connect your MCP client to the endpoint.
  3. Review the product page for each product tool you plan to use.
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