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Access CX Enterprise MCP tools mcp-access

Last update: July 9, 2026

CREATED FOR:

  • Admin
  • User
  • Developer
  • Leader

Adobe CX Enterprise exposes product tools through a single MCP. Access is evaluated by product tools: your Adobe organization must be enabled for the relevant product tools, and your user account must have the product permissions required to view or change the product data those tools expose.

IMPORTANT
Your Adobe organization must be enabled before you can use CX Enterprise MCP tools. If your organization does not yet have access, contact your Adobe Account Team to request enablement for your organization.

Access requirements mcp-requirements

Product tools
Availability
Access requirements
Real-Time CDP
Beta
Active Real-Time CDP license, Beta enablement for your Adobe organization, and permissions to view the audiences, destinations, sources, identity, and activation resources you query.
Experience Platform
Beta
Active Experience Platform license, Beta enablement for your Adobe organization, and permissions to view the schemas, datasets, governance, Query Service, audit, and sandbox resources you query.
Journey Optimizer
Beta
Active Journey Optimizer license, Beta enablement for your Adobe organization, and permissions to view campaigns and channel configurations.
Customer Journey Analytics
Available
Active Customer Journey Analytics license and a product profile that includes the MCP Access permission item in Adobe Admin Console. Product permissions still govern which data views, components, reports, projects, and audiences you can access or modify.
Adobe Analytics
Available
Active Adobe Analytics license and a product profile that includes the MCP Access permission item in Adobe Admin Console. Product permissions still govern which report suites, components, reports, segments, date ranges, and projects you can access or modify.
Workfront
Preview
Active Workfront license and Workfront MCP enablement. See the Workfront MCP documentation.
NOTE
The MCP surfaces only the tools your organization and credentials are entitled to use. If a product tool is missing after you sign in, confirm product licensing, organization enablement, and user permissions.

Request access mcp-request

For Beta or limited-release product tools, contact your Adobe account representative and specify which Adobe for CX Enterprise MCP product tools you want to use. Your representative can coordinate product enablement and confirm when your Adobe organization is ready.

For generally available product tools that use the MCP Access permission item, ask a system or product administrator to add your account to a product profile that includes MCP access.

In-product enablement mcp-product-enablement

Some products require in-product enablement or product-specific permissions in addition to MCP access. For example:

  • Adobe Analytics and Customer Journey Analytics require the MCP Access permission item in Adobe Admin Console.
  • Workfront MCP tools are enabled from Workfront settings.
  • Beta product tools require Adobe organization enablement before their tools appear through the MCP.

Check the product page for the product tool you plan to use for product-specific permissions, context requirements, and limitations.

Before you install mcp-prerequisites

Before connecting your MCP client, confirm that:

  • Your Adobe organization is enabled for the product tools you need.
  • Your user account has the product permissions required for the data and operations you plan to use.
  • You have access to a supported MCP client such as Claude, ChatGPT, Cursor, Claude Code, Codex, or VS Code.
  • For enterprise installation, you or a colleague can manage connectors or custom apps in your MCP client’s organization settings.

Next: Install Adobe for CX Enterprise MCP.

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