Install Adobe CX Coworker Gateway mcp-install

Read this guide to learn how to connect an MCP-compatible client to Adobe CX Coworker Gateway. CX Coworker Gateway uses one endpoint for all documented product tools:

https://cx-coworker-gateway.adobe.io/mcp

Before installing, confirm that your organization and user account can access the product tools you need. See Access CX Coworker Gateway tools.

How installation works mcp-install-how

CX Coworker Gateway uses a remote HTTP transport with a browser-based Adobe sign-in flow. In every supported client, the setup pattern is the same:

  1. Add the endpoint URL: https://cx-coworker-gateway.adobe.io/mcp.
  2. Save or enable the connection.
  3. Complete the browser-based Adobe sign-in the first time the client invokes a tool.
  4. Set product context for the session if your tools require it — organization for all products, sandbox for Experience Platform–based tools, and data view for Customer Journey Analytics. See Product context for tool calls.
NOTE
No API keys, bearer tokens, client secrets, or additional headers are required in the MCP client configuration. Authentication is handled through the Adobe sign-in flow on first use.

Enterprise installation (admin-managed) mcp-install-enterprise

Most team and enterprise MCP client plans require an administrator to add custom connectors for the organization. In these environments, installation has two steps:

  1. An administrator adds the CX Coworker Gateway endpoint once for the organization.
  2. Each user enables the connector and signs in with their own Adobe credentials.

Step 1: An administrator adds the endpoint mcp-install-enterprise-admin

The administrator adds https://cx-coworker-gateway.adobe.io/mcp as a custom connector or remote MCP server in the client’s organization settings. The exact location depends on the client.

Claude Team and Enterprise mcp-install-enterprise-claude

In Claude Team and Enterprise plans, organization-level connectors are managed by a workspace Owner or Primary Owner.

  1. Sign in to Claude as an Owner or Primary Owner.
  2. Go to Settings > Administration > Connectors. On some plans, this appears as Organization settings > Connectors.
  3. Select Add custom connector.
  4. Enter https://cx-coworker-gateway.adobe.io/mcp as the server URL and use a recognizable name, such as “Adobe for CX Coworker Gateway”.
  5. Save the connector.

ChatGPT Team and Enterprise mcp-install-enterprise-chatgpt

In ChatGPT Team and Enterprise workspaces, connectors are added by a workspace administrator.

  1. Sign in to ChatGPT as a workspace administrator.
  2. Go to Settings > Connectors. On some plans, this appears as Settings > Apps & Connectors.
  3. Select Add connector.
  4. Enter https://cx-coworker-gateway.adobe.io/mcp as the server URL.
  5. Save the connector. Depending on your workspace configuration, this step may require enabling developer mode or granting workspace-level approval.

Other organization-managed clients mcp-install-enterprise-other

For other clients that support organization-managed remote connectors, add CX Coworker Gateway as a remote HTTP MCP server using https://cx-coworker-gateway.adobe.io/mcp. Leave optional headers, bearer token fields, client ID fields, and client secret fields empty unless your client requires a placeholder value.

Step 2: Users enable the connector mcp-install-enterprise-user

After an administrator adds CX Coworker Gateway, each user enables it for their own account:

  1. Open personal connector, app, or MCP settings in the client.
  2. Find the CX Coworker Gateway connector and enable it.
  3. Start a conversation, invoke one of the Adobe tools, and complete the browser-based Adobe sign-in when prompted.
  4. Set product context for the session if your tools require it — organization for all products, sandbox for Experience Platform–based tools, and data view for Customer Journey Analytics. See Product context for tool calls.

Users do not need to enter the URL themselves when an administrator has already added the connector for the organization.

Individual installation (self-service) mcp-install-individual

If you use an individual plan, a locally configured developer client, or an organization that allows members to add their own connectors, add the endpoint directly in your own client settings.

Claude individual mcp-install-individual-claude

For claude.ai and Claude Desktop on an individual plan:

  1. Open Settings > Connectors.
  2. Select Add custom connector.
  3. Enter https://cx-coworker-gateway.adobe.io/mcp as the server URL.
  4. Save and enable the connector, then complete the Adobe sign-in flow on first use.

ChatGPT individual mcp-install-individual-chatgpt

  1. Open Settings > Connectors. On some plans, this appears as Settings > Apps & Connectors.
  2. Select Add connector.
  3. Enter https://cx-coworker-gateway.adobe.io/mcp as the server URL.
  4. Save and enable the connector, then complete the Adobe sign-in flow on first use.

Cursor mcp-install-individual-cursor

  1. Open Settings > MCP.
  2. Select Add new server.
  3. Enter https://cx-coworker-gateway.adobe.io/mcp as the server URL.
  4. Select Connect and complete the Adobe sign-in flow.

After connection, entitled Adobe for CX Coworker Gateway tools are available in Cursor’s Composer and Agent modes.

Claude Code mcp-install-individual-claude-code

Add the endpoint from the terminal:

claude mcp add --transport http cx-enterprise https://cx-coworker-gateway.adobe.io/mcp

Then start Claude Code and run:

/mcp

Select the cx-enterprise server and complete the Adobe sign-in flow in your browser.

Codex mcp-install-individual-codex

Add the endpoint from the terminal:

codex mcp add cx-enterprise --url https://cx-coworker-gateway.adobe.io/mcp

Authenticate:

codex mcp login cx-enterprise

Verify the configuration:

codex mcp list

You can also add the endpoint directly to ~/.codex/config.toml:

[mcp_servers.cx-enterprise]
url = "https://cx-coworker-gateway.adobe.io/mcp"

General JSON configuration mcp-install-individual-json

For clients that accept a JSON-based MCP server configuration, use one of the following formats depending on whether your client supports native remote HTTP or requires a local bridge.

Via mcp-remote bridge

{
  "mcpServers": {
    "cx-enterprise": {
      "command": "npx",
      "args": [
        "mcp-remote",
        "https://cx-coworker-gateway.adobe.io/mcp"
      ]
    }
  }
}

Native remote HTTP

{
  "mcpServers": {
    "cx-enterprise": {
      "url": "https://cx-coworker-gateway.adobe.io/mcp",
      "transport": "http"
    }
  }
}

Other clients mcp-install-individual-other

For other desktop or web clients with remote MCP support, add Adobe for CX Coworker Gateway as a remote HTTP server using https://cx-coworker-gateway.adobe.io/mcp. Leave optional headers, bearer token fields, client ID fields, and client secret fields empty unless your client requires a placeholder value.

Product context for tool calls mcp-connect-params

The MCP scopes every tool call to one active Adobe organization. Beyond that, context requirements depend on the product:

  • Experience Platform–based products — Real-Time CDP, Experience Platform, and Journey Optimizer tools operate within an Experience Platform sandbox. Set the sandbox once per session; all three share it.
  • Other products — Products not built on Experience Platform do not use sandbox context. Adobe Analytics, Customer Journey Analytics, Workfront, Marketo, and Target tools resolve against their own product resources — for example, data views for Customer Journey Analytics and report suites for Adobe Analytics.

Set context once at the start of a session — individual product tools do not switch organizations, sandboxes, or data views mid-session. See Session context tools for the tools that set organization, sandbox, and data view context.

Example:

“Use organization 1234ABCD@AdobeOrg, sandbox prod, and data view My Company — Global for this session.”

If you do not know the required values, ask your MCP client to list the organizations, sandboxes, or data views available to your Adobe credentials.

recommendation-more-help
cx-enterprise-ai-help