CX Enterprise Coworker overview overview
Coworker is an AI-powered teammate that reimagines the nature of work for organizations, teams, and individuals. Coworker elegantly automates customer experience and marketing workflows so organizations can focus on realizing their business goals and transforming outcomes, not coordinating tasks. As an agentic engine, Coworker takes a new innovative approach to automating business process. It elevates AI model performance and accuracy by bringing together data, intelligence, collaboration and agentic skills execution with enterprise context, governance, and human oversight built in.
Coworker Chat
Coworker Chat enables teams to automate Adobe product tasks using natural language, quickly turning ideas into actions with flexible planning, customizable skills, and intelligent execution.
Validate Customer Journey Analytics data
Learn how Analytics admins use the CX Enterprise Coworker data validation skill to compare Adobe Analytics and Customer Journey Analytics data during the upgrade.
Customizations
Customizations let you extend and personalize Coworker with Skills, Integrations, Plugins, and Memory.
Campaigns
Coworker Campaigns is a templatized feature for small agile teams to stand up and execute campaigns.
Projects (coming soon)
Coworker Projects is a unified workspace for automating end-to-end customer experience orchestration workflows, helping teams coordinate tasks, approvals, and execution to drive outcomes from strategy through delivery.