Manually creating and tracking privacy requests

Adobe Campaign allows you to manually create privacy requests and track their revolution. To create a new request, - go to administration, and then choose privacy tools.

The privacy tool screen allows you to view all current privacy requests.

Here you can see the request - type, the request status, who it was created by, - when it was created, and when it was last modified The left panel allows you - to filter by request status, regulation, and/or request type. Let’s create a new request. For this, you need to - click the create button.

We’ll start by adding the label. I will enter the data subject’s name. That is the requester. You can change the ID if you like. Next, we need to choose - the regulation type. You can choose GDPR or CCPA. Next, I need to define the request type either access or delete.

Lastly, I need to pick - the unique identifier. This is defined through the namespace. By default email and mobile are available. Any other namespaces you see here have been created manually. I will choose the email address. So I will need to enter the - data subject’s email address into the reconciliation value field.

Click on create. The request has now been created and is now visible on - the privacy tools screen for further processing.

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