Adobe Commerce lifecycle policy

To streamline the Adobe Commerce lifecycle policy and support the mission-critical needs of customers, Adobe expanded the support window to three years from the General Availability (GA) date for Adobe Commerce 2.4.4 and later. Adobe provides quality fixes to the 2.4.4 and later releases for a three-year support period. Customers can access quality fixes by contacting Adobe Commerce Support or through the self-serve Quality Patches Tool if their version is still eligible for quality support. The following table described end of software support dates for the Adobe Commerce release lines.

Adobe provides security fixes through a security patch release for the three-year support period.

For critical security issues, such as zero-day vulnerabilities, Adobe provides hotfixes for all customers on a supported version, even if they are not on the latest patch or security patch release. Note that a hotfix is not comprehensive and does not address all security issues that would be resolved by upgrading to the latest release.

Adobe does not provide security and quality fixes for third-party services and software dependencies (such as PHP and MySQL) that may reach end of life while customers are on the three-year support period for Adobe Commerce. See the system requirements for a full list of tested and supported third-party technologies.

Adobe provides compatibility with third-party services and software dependencies while customers are on the three-year support period for Adobe Commerce in the scope of security-only patch releases, but only when it is possible to do so without introducing backward-incompatible changes.