The following updates were made to the CJA documentation since its inception.
Feature | Description |
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June 2023 | |
Calculated metrics updates | The following updates were made to calculated metrics documentation in order to align it with current CJA functionality:
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May 2023 | |
Deep Linking (Mobile App) documentation | Allows users to send links to scorecards that will lead them directly to the scorecard project in the app. This makes it even easier to share projects and boost engagement from a less technical audience. Learn more |
Doc on “Select data view from cell” in Report Builder | This feature allows users to select the data view for a data block from a cell. This is helpful if you create a workbook and you have multiple data views that have similar data construction and you want to be able to reuse a workbook multiple times, with different data views. Learn more |
Documentation for updated Home screen for the Analytics dashboards app (Mobile App) | The new updated Home screen allows you to view all of your scorecards in one consolidated scorecard list. If you have access to more than one organization under one login, all scorecards from your organizations will be available in a single list. Learn more |
Optimization update | Updated article on Optimizing CJA performance |
Analysis Workspace overview | Updated Analysis Workspace overview to include more general overview information and links to relevant content. |
Create projects | Created a new article that explains in detail how to Create projects in Analysis Workspace. |
Sort components in the left rail | Added information about sorting the list of components in the left rail.See the “Search, filter, and sort the component list” section in Components overview. |
Delete rows containing dynamic dimensions from a Freeform table | Added information about how to quickly delete specific rows that contain dynamic dimensions using the x icon. See the “Quickly exclude specific rows from a table” section in Filter and sort tables. |
Button to add a visualization within a panel | Added information about a new button at the bottom of each panel in Analysis Workspace that allows you to quickly add a visualization. See the “Add visualizations to a panel” section in Visualizations overview. |
Intelligent captions documentation | Enrich storytelling for users with natural-language summaries of a Line visualization. |
April 2023 | |
Video about using filters as dimensions | Updated the video about using filters as dimension. This video is linked from the Create filters page. Following is a direct link to the video: Use filters as dimensions in Analysis Workspace. |
Filter documentation | Added article about using the Filter builder. Streamlined documentation in Create filters and Filters overview. |
Update to Experimentation panel documentation | Added a section on interpreting non-randomized dimensions. |
Project filters (Ad hoc and quick filters) | Streamlined docmentation about project filters and removed duplicated information. The steps for creating ad hoc filters are now combined with the steps for creating quick filters. |
March 2023 | |
Integrate Decision Management data | Added content explaining how to integrate Adobe Journey Optimizer Decision Management data in CJA. |
Create data stories in mobile scorecards | A data story is a collection of supporting data points, business context, and related metrics built around a central theme or metric. |
Updated feature support | Updated Customer Journey Analytics feature support with a table of features available in CJA but not available or supported in AA. |
Default calculated metrics | Added content explaining the default calculated metrics provided by Adobe. |
Data Dictionary | Added new documentation for the Data Dictionary, including an Overview, Viewing, Editing, and Monitoring the Data Dictionary. Information in Adding component descriptions was updated to account for Data Dictionary functionality. |
Link sharing for projects (no login required) | Updated existing documentation to explain how to share a read-only link of a project with people who do not have access to Analysis Workspace. Updated user documentation includes Share projects and Create shareable links. Options for administrators were added to Preferences. |
February 2023 | |
Compare CJA to BI solutions | New document on a comparison of Customer Journey Analytics to typical BI solutions. |
Update to Audiences documentation | New section on latency considerations. |
Update to Audiences documentation | After you have created an audience, Adobe creates an Experience Platform streaming segment for each new CJA Audience. |
Workspace calendars and date ranges | Updated content to describe relative date ranges, formula calculation updates, and calendar UI changes. See About relative panel date ranges. |
Mobile scorecards | New documentation section to describe how to show and hide comparison date ranges. See Show comparison date ranges in CJA. |
January 2023 | |
Filter and sort tables | Updated content (including adding procedures and explaining available options) in the Filter and sort tables article. Renamed this article from “Pagination, filtering and sorting tables.” |
Data ingestion quick start guides | New documentation section on how to ingest and use data in CJA. |
Workspace Folders | Dedicated pages for Folders management. |
Workspace User preferences | Many additional user preferences are now available in Preferences. |
Auto-save for Workspace projects | Updated content to include auto-save functionality in Save projects. |
Landing page | New landing page updates landing page. |
Schedule Workbooks | Dedicated page to describe how to Schedule Workbooks in Report Builder. |
Object array support for profile and lookup datasets | Updated Use arrays of objects and Ingest AEP audiences to reflect object array support for profile and lookup datasets. |
Date | Update description |
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November 2021 | |
November 2021 | Updated documentation for Records skipped on the Connections Details page. |
October 2021 | |
October 2021 | Documentation for Report Builder in CJA. |
October 2021 | Customer Journey Analytics Audit Log API documentation |
October 2021 | Documented Visualizations for Analytics dashboards |
October 2021 | Doc for rolling window for Connection data retention. |
September 2021 | |
September 2021 | Metric deduplication doc |
September 2021 | Daylight Savings Time support in reporting |
September 2021 | Customer calendars documentation |
September 2021 | Boolean fields documentation |
September 2021 | Broke out the component settings in data views into individual files: |
September 2021 | New section on the implications of merging report suites in CJA. |
August 2021 | |
August 2021 | New section on the enhanced Connections experience in CJA. |
August 2021 | New section on case sensitivity in Data View dimensions. |
June 2021 | |
June 2021 | New documentation on previous project versions in Workspace. |
April 2021 | |
April 2021 | New topic on persistence. |
April 2021 | New documentation on support for scheduled projects in Workspace. |
April 2021 | New topics on the enhanced Data Views experience. |
April 2021 | New topics on ingesting Google Analytics data and analyzing that data. |
April 2021 | Added topic on scheduled reports in Workspace. |
April 2021 | New topic on high-cardinality dimensions in CJA. |
March 2021 | |
March 2021 | Added topic on support for Analytics dashboards (mobile app). |
March 2021 | New topic on user preferences in Workspace. |
February 2021 | |
February 2021 | New topic on using Marketing Channel dimensions in Adobe Experience Platform. |
February 2021 | Published the new CJA API documentation. |
January 2021 | |
January 2021 | New topic on adding standard lookups to your dataset. |
Date | Update description |
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November 13, 2020 | New topics on Cross-Channel Analytics, which allows you to rekey a dataset’s person ID, and enables a seamless combination of multiple datasets. |
November 13, 2020 | A new use case on importing call center and web data was added. |
November 10, 2020 | Added a section on the implications of deleting data components to the FAQ. |
November 2, 2020 | Updates to the Customer Journey Analytics feature support page. |
November 2020 | Added content on removing backfill limitations for connections. |
October 7, 2020 | Added a topic on combined event datasets. |
September 15, 2020 | Added a topic on data ingestion. |
September 2, 2020 | Updated section on user permissions. |
August 7, 2020 | New topic on B2B use case - lookup dataset added. |
July 2020 | Added information on Identity Map option for Person ID. |
July 2020 | New topic on object arrays or ‘data hierarchies’ added. |
April 14, 2020 | Updates to the latest UI in the Create Connections topic. |
February 27, 2020 | Updates to the Customer Journey Analytics feature support |
December 2019 | First draft of CJA documentation |