Customer Journey Analytics landing page
The landing page for Customer Journey Analytics highlights Analysis Workspace and features a project manager home page and a learning section to help you manage customer journey data more effectively.
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This video demonstrates the functionality using Adobe Analytics. However, the functionality is similarly available in Customer Journey Analytics. Be aware of the following differences in terminlogy.
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The Customer Journey Analytics landing page is comprised of the following subtabs: Projects and Learning.
Projects are customized designs that combine data components, tables, and visualizations that you built or that someone else built and shared with you. Projects also refers to blank projects and blank mobile scorecards.
The Learning tab contains hands-on video tours, tutorials, and links to documentation.
Projects
Projects serves as the Workspace home page. The Projects tab displays the Company folder, any personal folders you created, your Workspace projects, and Mobile scorecards. Use this page to view, create, and modify folders, projects, and mobile scorecards. See Projects for more information.
Projects are customized designs that combine data components, tables, and visualizations that you built or that someone else built and shared with you. Projects also refers to blank projects and blank mobile scorecards.
See Projects for more information.
Learning
The Learning page contains hands-on video tours, tutorials, and links to documentation.
Use the Learning page in Customer Journey Analytics to learn:
- Beginner, intermediate, or advanced features and use-cases in Customer Journey Analytics
- How to transition more seamlessly from Adobe Analytics to Customer Journey Analytics
To access the learning content:
- In Customer Journey Analytics, select Workspace from the top menu and select Learning from the left panel.
Features
The learning page offers the following features
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Filter content: Use
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Track progress: After you select a piece of content, a
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View additional content: While viewing any video, select Learn more to view related documentation content on Experience League. Or, from the Learning page, select either of the following options to view additional content:
- Visit YouTube: View the full Analysis Workspace YouTube playlist.
- Visit Experience League: View the full suite of Customer Journey Analytics documentation on Experience League.
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Fundamentals for new users: The Learning Workspace Fundamentals tour is recommended for new users. This tour takes you directly to Workspace and walks you through the most common actions. This tour can also be relaunched any time in Workspace via the tooltip from the Freeform panel or Blank panel header.
Preferred landing page
You can set your preferred landing page. See User preferences for more information.