Discover the user interface

Last update: February 4, 2025

CREATED FOR:

  • Beginner
  • User

You can access to Adobe Campaign via its client console or its Web user interface. You can also use APIs to manage data and perform tasks in your Campaign platform.

CAUTION
This documentation is focused on Campaign Client console usage. If you are using the Campaign Web user interface, refer to this documentation.

  • Client console - Campaign client console is a native application which communicates with the Adobe Campaign application server through standard internet protocols, such as SOAP and HTTP. Campaign client console centralizes all capabilities and settings, and requires minimal bandwidth as it relies on a local cache. Designed for easy deployment, Campaign client console can be deployed from an internet browser, updated automatically, and does not require any specific network configuration as it only generates HTTP(S) traffic. Learn more

    Learn how to install and configure Campaign client console in this section.

  • Web user interface - As a Campaign v8 user, starting v8.6.1 release, you now have access to a web environment, available through the central Adobe Experience Cloud user interface. You can then connect to Adobe Campaign from a web browser. This new interface lets you create, manage and execute key marketing actions. However, all Campaign capabilities are not available. Learn more.

    AVAILABILITY
    Campaign Web user interface is only available to users connecting to Adobe Campaign with their Adobe ID. Learn more about Adobe Identity Management System (IMS).

  • Web access - Adobe Campaign web access capabilities lets you access to a subset of Campaign features with a web browser, using an HTML user interface. Use this web interface to access reports, control and validate messages, access monitoring dashboards, and more. Learn more about Campaign Web Access in this section.

  • APIs - To address more use cases, the system can be called from external applications using the Web Services APIs exposed via the SOAP protocol. Learn more about Campaign APIs in this page.

Work with the client console

Campaign client console is a native application which communicates with the Adobe Campaign application server, through standard internet protocols, such as SOAP and HTTP. Campaign client console centralizes all capabilities and settings, and requires minimal bandwidth as it relies on a local cache. Designed for easy deployment, Campaign client console can be deployed from an internet browser, updated automatically, and does not require any specific network configuration as it only generates HTTP(S) traffic. Learn more about Campaign client console. You can switch to the Campaign Web user interface from the dedicated card in the client console home page.

NOTE
If the new access card is not displayed, please ensure that the following fields are not left empty within your Adobe Experience Cloud external account: Server, Tenant, Callback server, and Association mark.

You can also use a web browser to access Campaign. In this context, only a sub-set of Campaign capabilities are available. Learn more

Browse the interface

Once you are connected to Campaign client console, you access the home page. Browse the links to access capabilities. The set of capabilities available in the interface depend on your options and permissions.

From the central section of the home page, use links to access Campaign help materials, community and the support website. Use the central cards to browse the new Campaign Web user interface, and Campaign Control panel.

Browse the tabs in the upper section to access Campaign key capabilities:

NOTE
The list of core capabilities you can access depends on your permissions, and on your implementation.

For each capability, you can access the set of key features in the Browsing section. The More link lets you access all the other components.

For example, when browsing to the Profiles and targets tab, you can access to the recipient lists, subscription services, existing targeting workflows and the shortcuts for creating all these components.

When you select an element in the screen, it is loaded in a new tab so that you can easily browse content.

Create an element

Use shortcuts in the Create section on the left of the screen to add new elements. You can also use the Create button above the list to add new elements to the current list.

For example, on the delivery page, use the Create button to create a new delivery.

Access Campaign Explorer

Browse Campaign Explorer to access all the Adobe Campaign capabilities and settings.

This workspace lets you access the Explorer tree to browse all features and options.

  • The left section shows Campaign Explorer tree and lets you browse all components and settings of your instance - based on your permissions. You can add and customize folders as explained in this page.

  • The upper section shows the list of records in the current folder. These lists are fully customizable. Learn more

  • The lower section shows the details of the selected record.

Campaign Web user interface

As a Campaign v8 client console user, starting v8.6.1 release, you now have access to a web environment, available through the central Adobe Experience Cloud user interface. Experience Cloud is Adobe’s integrated family of digital marketing applications, products, and services. From its intuitive interface, you can quickly access your cloud applications, product features, and services.

Adobe Campaign Web User Interface Home Page

AVAILABILITY
Campaign Web user interface is only available to users connecting to Adobe Campaign with their Adobe ID. Learn more about Adobe Identity Management System (IMS).

Learn more about the new Campaign Web User Interface in this documentation. You can also visit the dedicated Frequently Asked Questions page, in Campaign Web User Interface documentation.

Additional and advanced capabilities, configuration and settings are only available in the client console. Learn more about capabilities available in both user interfaces in Campaign Web user interface documentation.

Supported languages

Languages supported depend on the user interface.

  • For Campaign v8 client console interface, supported languages are:

    • English (UK)
    • English (US)
    • French
    • German
    • Japanese
    CAUTION
    The language is selected during the installation process, and cannot be changed afterwards.

  • For Campaign Web user interface supported languages, refer to this page.

Language affects dates and time formats.

Main differences between US English and UK English are:

FormatsEnglish (US)English (EN)
DateWeek starts on SundayWeek starts on Monday
Short date

%2M/%2D/%4Y

ex: 09/25/2018

%2D/%2M/%4Y

ex: 25/09/2018

Short date with time

%2M/%2D/%4Y %I:%2N:%2S %P

ex: 09/25/2018 10:47:25 PM

%2D/%2M/%4Y %2H:%2N:%2S

ex: 25/09/2018 22:47:25

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