Campaign v8 compatibility matrix compat-matrix

This document lists all systems and components supported for the latest build of Adobe Campaign v8 client console. Unless mentioned otherwise, all minor releases are supported. Products and versions that are not part of this list are not compatible with Adobe Campaign.

As specific versions of these 3rd party systems and tools reach end-of-life (EOL), Adobe Campaign will no longer be compatible with those versions, and they will be removed from this compatibility matrix. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.

Adobe Campaign server and Campaign client console must be on the same version. Learn how to check your version.

Client console ClientConsoleoperatingsystems

The following operating systems and browser are required to use Campaign client console. Learn more.

Operating systems op-systems

  • Microsoft Windows Server 2019, 2016
  • Microsoft Windows 11, 10
The 32-bit version of the client console is deprecated since 8.5 release. Starting 8.6, the client console is only available in 64-bits. For more information on how to upgrade your system, refer to this technote.

Web browser web-browsers

CRM connectors CRMconnectors

Customer Relationship Management (CRM) systems compatible with Adobe Campaign are listed below. Learn more about CRM connectors in this page.

  • Salesforce connector API version 49
  • Microsoft Dynamics connector, Web API: Dynamics 365 on-premise and online

Federated Data Access (FDA) FederatedDataAccessFDA

External databases compatible with Adobe Campaign Federated Data Access (FDA) module are listed below. Learn more about FDA in this page.

  • Amazon Redshift
  • Azure Synapse, starting Campaign v8.5
  • Databricks, starting Campaign v8.7
  • Google Big Query
  • Snowflake
  • Vertica
In addition, with the Enhanced Security Add-on, you can access your on-premise databases, through the secure VPN tunelling. Learn more

Mobile SDK MobileSDK

To send push notifications with Campaign, use the Adobe Experience Platform Mobile SDK by configuring the Adobe Campaign Classic extension in the Data Collection UI.

Compatible versions for iOS and Android are detailed in the Adobe Developer documentation.

Web user interface web-ui

The following browsers are compatible with Campaign Web User Interface. Learn more about Campaign Web UI in this page.

  • Microsoft Edge, Google Chrome, Safari (latest versions)

Web access web-access

The following browsers are compatible with Campaign for Web Access. Learn more about Campaign Web access in this page.

  • Microsoft Edge, Mozilla Firefox, Google Chrome, Safari (latest versions)

Additional resources support

To be informed of new Experience Cloud solution releases, subscribe to the Adobe Priority Product Update.