Audit trail audit-trail

The Audit trail functionality within Adobe Campaign offers a granular record of all modifications made to important entities within your instance, typically those that significantly impact a smooth operation of the instance. Functioning as a real-time log, it captures a detailed list of actions and events as they occur.

NOTE
Adobe Campaign is not auditing changes made within user rights, templates, personalization or campaigns.
Audit trail can only be managed by administrators of the instance.
Learn more on Audit Trail available entities
  • Schema audit trail: allows you to explore the changes made to your schemas, as well as identify who made these modifications and when they occurred.

    For detailed information on schemas, refer to page.

  • Workflow audit trail tracks all actions related to your workflows, including:

    • Start
    • Pause
    • Stop
    • Restart
    • Cleanup which equals to the action Purge history
    • Simulate which equals to the action Start in simulation mode
    • Wakeup which equals to the action Execute pending tasks now
    • Unconditional Stop

    For more information on workflows, refer to this page.

    For more on how to monitor workflows, refer to the dedicated section.

  • Option audit trail allows you to check activities and last modifications done to your options.

    For more information on options, refer to this page.

  • Delivery audit trail allows you to check the activities and last modifications done to your deliveries.

    For more information on deliveries, refer to this page.

  • External Account allows you to check modifications made to external accounts, used by technical processes such as technical workflows or campaign workflows.

    For more information on external account, refer to this page.

  • Delivery Mapping enables you to monitor activities and recent modifications made to your Delivery Mappings.

    For more information on delivery mapping, refer to this page.

  • Web Application allows you to check modifications made to Web forms in Campaign V8 used to create pages with input and selection fields, and which may include data from the database.

    For more information on web application, refer to this page.

  • Offer allows you to check the activities and last modifications done to your offers.

    For more information on offer, refer to this page.

  • Operator enables you to monitor activities and recent modifications made to your Operators.

    For more information on operators, refer to this page.

Accessing Audit trail accessing-audit-trail

To access your instance’s Audit trail:

  1. Access the Explorer menu of your instance.

  2. Under the Administration menu, select Audit then Audit Trail.

  3. The Audit trail window opens with the list of your entities. Adobe Campaign will audit the create, edit and delete actions for your different entities.

    Select one of the entities to learn more about the last modifications.

  4. The Audit entity window gives you more detailed information on the chosen entity such as:

    • Type: Workflow, Options, Deliveries or Schemas.
    • Entity: Internal name of your activities.
    • Modified by: Username of the last person who last modified this entity.
    • Action: Last action performed on this entity, either Created, Modified or Deleted.
    • Modification date: Date of the last action performed on this entity.

NOTE
By default, retention period is set to 180 days for Audit logs. This value can be modified in the deployment wizard.

Enable/disable Audit trail enable-disable-audit-trail

Audit trail can be easily activated or deactivated for a specific activity if, for example, you want to save some space on the database.

To do so:

  1. Access the Explorer menu of your instance.

  2. Under the Administration menu, select Platform then Options.

  3. Select one of the following options depending on the entity you want to activate/deactivate:

    • For Workflow: XtkAudit_Workflows
    • For Schemas: XtkAudit_DataSchema
    • For Options: XtkAudit_Option
    • For Deliveries: XtkAudit_Delivery
    • For External Account: XtkAudit_ExtAccount
    • For Delivery Mapping: XtkAudit_DeliveryMapping
    • For Web Application: XtkAudit_WebApp
    • For Offer: XtkAudit_Offer
    • For Operator: XtkAudit_Operator
    • For every entity: XtkAudit_Enable_All

  4. Change the Value to 1 if you want to enable the entity or to 0 if you want to disable it.

  5. Click Save.

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