Data Export log codes reference

This page provides a reference for Data Export log messages to help troubleshoot synchronization issues and determine when a partial or full resync is required. It includes only error, warning, and critical log codes emitted by the Data Export extension.

See Review logs and troubleshoot for information about log files and troubleshooting guidance.

Log code details

Log code format: CDE<group_id>-<log_id> (e.g., CDE01-02)

Sources: commerce-data-export, commerce-data-export-ee, saas-export

Codes are assigned only to error, warning and critical level log messages. info, notice, and debug level messages are excluded.

Group 01 - Data Collection Phase

Log codes related to errors or warnings that occur while collecting data from source entities, typically within data providers.

  • Affected entities might be processed with partial data or skipped entirely if an error occurs. See the log message for details.
  • Warnings can indicate incorrect integration with the Data Export extension by third-party modules; however, sync operations typically continue.
Log Code
Level
Message
CDE01-01
error
CDE01-01 Failed to add stock info to "ac_inventory" attribute for ids "{ids}". Error: {exception_message}
CDE01-02
warning
CDE01-02 Field "{field}" is missing in row {row_data}
CDE01-03
warning
CDE01-03 Invalid field "{field}" requested from inventory config {config_data}
CDE01-04
error
CDE01-04 Was not able to add data to "ac_attribute_set" attribute for ids "{ids}". Error: {exception_message}
CDE01-05
error
CDE01-05 Unable to sync feed "{feed}" for ids "{ids}". Affected data provider: "{provider}". Error: {exception_message}
CDE01-06
error
CDE01-06 Unable to sync feed "{feed}" for ids "{ids}". Error: {exception_message}
CDE01-07
error
CDE01-07 Source entity id is null. Item sync was skip for feed "{feed}". field: "{field}", item: {item}
CDE01-08
error
CDE01-08 Cannot collect "inStock" for products "{product_ids}": no sales channel data for stores "{store_view_codes}"
CDE01-09
error
CDE01-09 Cannot get status attribute. Product variants ignore stock status. Error: {exception_message}
CDE01-10
error
CDE01-10 Unable to retrieve gift card product options for products "{values}". Error: {exception_message}
CDE01-11
error
CDE01-11 Unable to retrieve gift card shopper input options for products "{values}". Error: {exception_message}
CDE01-12
warning
CDE01-12 Catalog Permissions: Global Configuration path was not found for path {path}. {config_dump}
CDE01-13
error
CDE01-13 Catalog Permissions: wrong state in global config. item: {item}, config: {config}
CDE01-14
error
CDE01-14 Failed to assign UUIDs for type: {type}, ids: {ids}
CDE01-15
error
CDE01-15 Failed to assign UUIDs for type: {type}, ids: {ids}. duplicates: {duplicates}
CDE01-16
error
CDE01-16 "{feed_name}" feed sync error: cannot build identifier for "{field}". Item skipped: {item}
CDE01-17
warning
CDE01-17 Failed to create attribute "{attribute_code}". Will be retried on next sync. Error: {message}
CDE01-18
warning
CDE01-18 Error on getting datetime for catalog price rule fetch. Using system time. website: "{website_id}", store: "{store_id}"
CDE01-19
warning
CDE01-19 GiftCard {sku} does not have shopper input options
CDE01-20
warning
CDE01-20 GiftCard {sku} doesn't have valid options: {options}
CDE01-21
error
CDE01-21 Unable to resolve url_path for category {id} with path "{path}", url_key "{urk_key}", store "{store}"
CDE01-22
error
CDE01-22 Unable to resolve url_path for category{id} with path "{path}" for store view "{store}"

Group 02 - Sending Data to SaaS Phase

Log codes related to errors or warnings that occur while submitting feed data to SaaS endpoints.

  • Errors typically indicate failures during HTTP requests, response handling, or data validation that prevent data from being accepted.
  • Warnings usually indicate transient conditions (such as rate limiting or server errors) where requests are retried automatically.
Log Code
Level
Message
CDE02-01
error
CDE02-01 Application error on sending data to SaaS for feed "{feed_name}". Error: {error_message}
CDE02-02
error
CDE02-02 Unexpected error on sending data to SaaS for feed "{feed_name}". Error: {error_message}
CDE02-03
warning
CDE02-03 Cannot parse the API response because the request was not successful.
CDE02-04
error
CDE02-04 Cannot obtain feed metadata for feed name "{feed_name}". Sync terminated. Error: {error_message}
CDE02-05
error
CDE02-05 Failed to submit feed batch for feed {feed_name}. Error: {error_message}
CDE02-06
error
CDE02-06 Failed to retry feed items submission for feed {feed_name}. Error: {error_message}
CDE02-07
warning
CDE02-07 Feed "{feed_name}" sync error: too many requests (HTTP 429). Request will be retried.
CDE02-08
warning
CDE02-08 Feed "{feed_name}" sync error: Server error (HTTP {http_status_code}). Request will be retried.
CDE02-09
error
CDE02-09 Feed "{feed_name}" sync error: data validation failed. Check logs. Request will not be retried.
CDE02-10
warning
CDE02-10 Feed "{feed_name}" sync error: Client error (HTTP {http_status_code}). Request will be retried.
CDE02-11
warning
CDE02-11 Feed "{feed_name}" sync error: application-level error. Request will be retried.
CDE02-12
error
CDE02-12 Feed "{feed_name}" sync error API request was not successful (status code: {status_code}).
CDE02-13
warning
CDE02-13 The zlib-ext is not loaded. Request body can't be compressed and will proceed with regular json

Group 03 - Scheduling Sync on Entity Update

Log codes related to errors or warnings that occur when scheduling or triggering synchronization in response to entity changes.

  • Errors can prevent incremental synchronization from being scheduled and often require a full or partial resync to recover.
  • Warnings indicate that a sync operation was skipped or deferred due to unsupported input, missing identifiers, or configuration issues.
Log Code
Level
Message
CDE03-01
error
CDE03-01 Cannot schedule resync for feeds
CDE03-02
warning
CDE03-02 Skipping product feed update scheduling. Category path "{category_path}" is wrongly formatted
CDE03-03
error
CDE03-03 Categories sync error on category "{category_id}" save. Run resync. Error: {error_message}
CDE03-04
error
CDE03-04 Product sync scheduling error on url key change ({old_url_key} -> {new_url_key}). Run resync. Error: {error_message}
CDE03-05
error
CDE03-05 Product sync scheduling error on category path change ({old_path} -> {new_path}). Run resync. Error: {error_message}
CDE03-06
error
CDE03-06 Product sync scheduling error on attribute "{attribute_code}" deletion. Run full resync. Error: {error_message}
CDE03-07
warning
CDE03-07 Product sync scheduling error on inventory source save for SKUs: {product_skus}. Error: {error_message}
CDE03-08
error
CDE03-08 Product variants sync scheduling error on product "{sku_or_id}" save. Run resync. Error: {error_message}
CDE03-09
warning
CDE03-09 The '{feed_name}' feed does not support partial resync by IDs, or an unsupported identifier type was specified.
CDE03-10
warning
CDE03-10 There are no {id_field}s found to reindex for provided identifiers list: {identifiers}
CDE03-11
error
CDE03-11 Categories Permissions feed sync scheduling error on category "{category_id_and_name}" delete. Error: {error_message}
CDE03-12
warning
CDE03-12 Product Overrides sync failed. Marked indexer as invalid. Error: {error_message}
CDE03-13
error
CDE03-13 Cannot invalidate indexers "{indexer_ids}" for event "{event_name}". Error: {error_message}
CDE03-14
error
CDE03-14 Failed to read config values. Indexer invalidation skipped. Error: {error_message}
CDE03-15
error
CDE03-15 Categories Permissions feed sync scheduling error on config save: {error_message}
CDE03-16
error
CDE03-16 Failed to reindex category permissions global configuration after full reindex: {error_message}
CDE03-17
critical
CDE03-17 Failed to recreate product override view subscriptions on customer group save: {error_message}
CDE03-18
critical
CDE03-18 Failed to recreate product override view subscriptions on customer group delete: {error_message}
CDE03-19
error
CDE03-19 Failed to remove product override view subscriptions during table maintenance: {error_message}
CDE03-20
error
CDE03-20 Failed to recreate product override view subscriptions after table maintenance: {error_message}
CDE03-21
error
CDE03-21 Product sync scheduling error on attribute {%s} option change. Run resync. Error: %s
CDE03-22
warning
CDE03-22 StagedCategoryUrlKeyChangeDetector: no active row at version {version_id} for entity_id(s) [{entity_ids}]; skipping.
CDE03-23
error
CDE03-23 StagedCategoryUrlKeyChangeDetector: catalog_category url_key attribute not found; failing open.
CDE03-24
error
CDE03-24 InvalidateProductFeedOnCategoryUrlKeyChange: scheduler failed for path "{path}": {error_message}
CDE03-25
error
CDE03-25 InvalidateProductFeedOnCategoryUrlKeyChange: gate query failed: {error_message}
CDE03-26
error
CDE03-26 InvalidateProductFeedOnCategoryUrlKeyChange: unable to expand staged url_key category reindex scope: {error_message}
CDE03-27
error
CDE03-27 Failed to invalidate indexers after config "{config_section}" change. Error: {error_message}
CDE03-28
warning
CDE03-28 StagedCategoryUrlKeyChangeDetector: catalog category staging schema is not present; skipping staged url_key change detection.

Log codes related to errors during the indexation process or due to misconfiguration.

Log Code
Level
Message
CDE04-02
error
CDE04-02 Cannot set indexer to Update On Schedule mode for indexer {indexer_id}. Error: {message}
CDE04-03
warning
CDE04-03 Partial sync failed for changelog "{changelog_name}". Should be retried. Error: {message}
CDE04-04
error
CDE04-04 Feed metadata does not contain indexer name. Check di.xml config
CDE04-05
error
CDE04-05 Cannot load feed indexer for feed
CDE04-06
error
CDE04-06 Failed to reset MView triggers for "{affected_views}" on index table switch. Run reindex. Error: {message}
CDE04-07
error
CDE04-07 Error on partial resync for feed "{feed_name}". Error: {message}
CDE04-08
error
CDE04-08 Error retrying failed items sync for feed "{feed_name}". Error: {message}
CDE04-09
error
CDE04-09 Error on full resync for feed "{feed_name}". Error: {message}
CDE04-10
error
CDE04-10 Error during full sync. Message: "{message}". The following IDs were skipped: [{ids}]
CDE04-11
warning
CDE04-11 Feed "{feed_name}" sync failed. Resync will be run on next cron run. Error: {message}
CDE04-12
warning
CDE04-12 Partial sync failed for feed "{feed_name}". Retry has been scheduled. Error: {message}
CDE04-13
error
CDE04-13 Sync completed, but failed to persist status to feed table for "{feed_name}" feed. Error: {message}
CDE04-14
error
CDE04-14 Cannot delete feed items for feed "{feed_name}" for ids: "{ids}". Error: {message}
CDE04-15
warning
CDE04-15 Failed to serialize metadata after sync. Error: {message}
CDE04-16
warning
CDE04-16 Batch table insert query "{query}" returned unexpected result. Expected: {expected_class}, Actual: {actual_type}
CDE04-17
warning
CDE04-17 Failed to check indexer type when setting schedule mode: {message}
CDE04-18
warning
CDE04-18 Fixture generator: failed to filter indexer changelog tables from fixture SQL: {message}
CDE04-19
warning
CDE04-19 The identifier for a feed item is empty. Sync is skipped for the entity.
CDE04-20
warning
CDE04-20 Unexpected call: feed "{feed_name}" is not locked, trace: {stack_trace}
CDE04-21
error
CDE04-21 Failed to clean up deleted feed items for feed "{feed_name}". Error: {error_message}
recommendation-more-help
commerce-help-data-export