Adobe Journey Optimizer Documentation
What’s new
Get a glimpse of the newest enhancements in Journey Optimizer product and documentation! For a comprehensive list of features, improvements, and fixes, check out the detailed Release Notes. Visit the documentation updates page to stay up-to-date with the latest changes in the product documentation.
May release is now live! Check the Release notes to discover new capabilities, changes and improvements.
Adobe Journey Optimizer now integrates with Adobe Express, enabling you to seamlessly connect your creative assets with journey orchestration.
✨ Immerse yourself in a hands-on experience with our AI Assistant live feature preview, designed to let you explore its features firsthand and fully understand its capabilities.
Journey Optimizer reporting comes with an improved interoperability with Customer Journey Analytics capabilities, standardizing reporting across both platforms and improving data consistency and reliability.
Start with the basics!
Quick start guides
Learn how to achieve your goals faster in Journey Optimizer with your personalized approach depending on your role.
User interface
Learn how to navigate and optimize your experience in Journey Optimizer.
Create your first journey
Design and orchestrate personalized omnichannel journeys to harmonize marketing outreach with one-to-one customer engagement.
Launch your first campaign
Create and start your first campaign in Journey Optimizer to deliver targeted, one-time content to a specific audience.
Explore the documentation
Configuration
administration
Channel surfaces - Configure journeys - Access control - Sandboxes management
Content management
Assets/images - Personalization - Reusable & dynamic content - Test & preview content
Additional resources
Tutorials - Product description - Security overview (PDF) - APIs reference - Journey Optimizer Schema Dictionary