Navegación por la interfaz user-interface

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• TL;DR: This page explains how to navigate the Adobe Journey Optimizer interface, covering the four main areas, top bar features, the home page, the left navigation, and the AI Assistant.

Intents:

• Sign in and navigate the four main interface areas
• Use universal search, help and support, notifications, and language preferences in the top bar
• Configure in-product and email notifications
• Access recents, use cases, and resources from the home page
• Find capabilities organized in the left navigation
• Get answers and operational insights from the AI Assistant

Glossary:

• Universal search: A top bar search that finds journeys, campaigns, assets, and other objects across all areas of Journey Optimizer (product-specific)
• Contextual help: Help that displays guidance relevant to the screen you are viewing and links directly to the corresponding documentation (product-specific)
• Use cases: Pre-built quick-start scenarios on the home page that help you accomplish common tasks, such as creating test profiles or sending birthday messages (product-specific)
• AI Assistant: A top bar assistant that provides instant help, answers about product features, and operational insights about your journeys (product-specific)

Guardrails:

• Components and capabilities available in your environment depend on your permissions and licensing package.
• Available left navigation menu items depend on your permissions and license.
• The interface is available in ten languages: English, French, German, Italian, Spanish, Portuguese (Brazilian), Japanese, Korean, Traditional Chinese, and Simplified Chinese.
• Some use cases are marked coming soon (Send birthday messages, Onboard new customers, and Send push to imported lists).

Terminology:

• Canonical name: Navigate the interface — variants: Journey Optimizer interface, user interface
• The four main areas: Left navigation, Top bar, Home page, and Main workspace
• Notification types: Alerts, Approvals, and New releases
• Do not confuse: “Universal search” (top bar object search) ≠ “AI Assistant” (top bar help and operational insights)

FAQ:

• Q: What are the four main areas of the interface? — Left navigation, top bar, home page, and main workspace.
• Q: Why do I not see certain menu items or capabilities? — Available components, menu items, and capabilities depend on your permissions and licensing package.
• Q: Which languages does the interface support? — English, French, German, Italian, Spanish, Portuguese (Brazilian), Japanese, Korean, Traditional Chinese, and Simplified Chinese, and you can optionally select a second language as fallback.
• Q: What should I include when contacting Adobe support? — Environment details, impact level, replication steps, logs or screenshots, and relevant IDs.
• Q: Where do I configure notifications? — Click your profile icon, select Preferences, then under Notifications find Journey Optimizer and enable the notification types you want.