En esta página: descubra cómo Journey Optimizer admite usuarios de todas las capacidades a través de características de accesibilidad alineadas con WCAG y métodos abreviados de teclado, para que pueda navegar y trabajar en la interfaz de manera eficiente.
La accesibilidad se refiere a una serie de características que hacen utilizable un producto de software, con el menor esfuerzo posible, para usuarios con discapacidades visuales, auditivas, cognitivas, motoras u otros tipos de discapacidades. Adobe es líder del sector en accesibilidad y apoya la creación de experiencias web excelentes al alentar a los desarrolladores a producir contenido variado, atractivo y accesible a todos los usuarios. Obtenga más información sobre el compromiso de Adobe con la accesibilidad en la página de accesibilidad de Adobe.
Para alcanzar la meta de la conformidad con la accesibilidad, Journey Optimizer sigue las prácticas recomendadas reconocidas internacionalmente en las Directrices de accesibilidad al contenido web (WCAG) 2.1 Nivel A y Nivel AA. Obtenga más información en el último Informe de conformidad de accesibilidad de Adobe Journey Optimizer.
Las funciones de accesibilidad de Adobe Journey Optimizer se heredan de Adobe Experience Platform:
- Accesibilidad del teclado
- Contraste de color
- Validación de campos obligatorios
Las funciones de accesibilidad de Adobe Experience Platform se detallan en esta documentación.
Los siguientes métodos abreviados del teclado están disponibles en Journey Optimizer:
Puede utilizar estos métodos abreviados en áreas específicas de la Journey Optimizer interfaz de usuario:
CMD + A (Mac)
Panel de configuración de estos elementos:
- Actividad en un recorrido
- Evento
- Fuente de datos
- Acción
Comando + A (Mac)
Comando + A (Mac)
This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.
For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: Journey Optimizer provides accessibility features aligned with WCAG 2.1 Level A and Level AA, inherited from Adobe Experience Platform, along with keyboard shortcuts for navigating and working in the interface.
Intents:
- Understand which accessibility standards Journey Optimizer aligns with
- Navigate user interface elements, sections, and menu groups using the keyboard
- Use keyboard shortcuts specific to the journey canvas in draft status
- Configure activities, events, data sources, and actions using the keyboard
- Find guidance for designing accessible email and landing page content
Glossary:
- WCAG 2.1: The Web Content Accessibility Guidelines that Journey Optimizer follows at Level A and Level AA
- Keyboard accessibility: One of the accessibility features inherited from Adobe Experience Platform (product-specific)
- Color contrast: One of the accessibility features inherited from Adobe Experience Platform (product-specific)
- Validation of required fields: One of the accessibility features inherited from Adobe Experience Platform (product-specific)
- Journey canvas in draft status: The interface area where a specific set of keyboard shortcuts applies (product-specific)
Guardrails:
- Journey Optimizer follows the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA.
- The accessibility features in Journey Optimizer are inherited from Adobe Experience Platform: keyboard accessibility, color contrast, and validation of required fields.
- Some keyboard shortcuts apply only within specific areas of the interface, such as the journey canvas in draft status, the configuration pane, text fields, pop-up windows, the simple expression editor, XDM field browsing, and payload preview.
- Guidelines for designing accessible content for emails and landing pages are covered in a separate section, not on this page.
Terminology:
- Canonical name: Web Content Accessibility Guidelines — Acronym: WCAG — variants: WCAG 2.1, WCAG 2.1 Level A, WCAG 2.1 Level AA
- Synonyms: “keyboard shortcut” = “shortcut”
- Do not confuse: “Tab” (move forward between elements) ≠ “Shift + Tab” (move backward between elements)
- Do not confuse: “Enter or Spacebar” (select or clear an element in focus) ≠ “Esc” (cancel a selection, collapse a pane, or close a dialog box)
FAQ:
- Q: Which accessibility standards does Journey Optimizer follow? — It follows the internationally recognized best practices in WCAG 2.1 Level A and Level AA.
- Q: Where do the accessibility features come from? — They are inherited from Adobe Experience Platform and include keyboard accessibility, color contrast, and validation of required fields.
- Q: How do I delete selected activities on the journey canvas? — On the journey canvas in draft status, press Delete or Backspace, then Enter to confirm the deletion.
- Q: How do I discard changes in a configuration pane using the keyboard? — Press Esc to discard changes and close the configuration pane.
- Q: Where can I find guidance for accessible email and landing page content? — In the accessible content section referenced from this page.