Adobe Experience Cloud Release Notes - October 2021

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Experience Cloud applications and services are updated monthly. This page is your central location for finding the latest release updates, documentation, and tutorials for Experience Cloud and Experience Platform. You can also find new documentation for Creative Cloud for enterprise and Document Cloud.

NOTE

Subscribe to the monthly Adobe Priority Product Update to receive email notifications about updates to this page. This page is maintained throughout the month, so please check back regularly for updates to Adobe enterprise product and Experience League documentation.

Latest update: October 13, 2021

Need help? Visit Adobe Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.

Icon Experience League Live Events

Experience League Live Events are discussions with Adobe experts and special guests who are instrumental in bringing Adobe technology to you. See the following schedule and join us live or watch previously recorded events.

Event Date Time Event Name Type Description
October 21, 2021 12 p.m. (EST) Who clicked that? Advanced reporting on link clicks with Adobe Analytics Live Video Event Reporting on user interaction with your web or mobile property is a critical piece of understanding your customer’s journey. With Adobe Analytics you can understand the who, what, why, and where of every click in your application. Learn from Adobe Analytics experts their top tips for using Activity Map classifications and custom attribution to better understand user engagement.
September 23, 2021 On demand Expert tips to make your holiday campaigns stand out Live video event Just like it’s never too early to start your holiday shopping, it’s never too early to start planning for a wildly successful holiday marketing campaign. With Adobe Campaign, you can design, plan, and execute campaigns that make all your organization’s holiday wishes come true.
But do you know all the tips for running campaigns that finish out the year with a bang? Join Sandra for a live discussion featuring three Adobe experts who have eons of collective expertise in doing just that.
August 26, 2021 On demand Make Your Next Audience Segment Smarter than Ever Event recording The success of every good marketing campaign hinges on precisely targeting your audience. With the new Adobe Experience Platform Segment Builder, you can build your next audience segment using profile data and time-based user behavior across channels. There’s no better way to ensure that your messages reach the people who need to hear them most.
July 29, 2021 On demand My Three Favorite Adobe Analytics Implementation Tips Event recording You’ve seen him on-stage at Summit. You’ve heard him share expert advice at Adobe Insider Tours. You may have even had the benefit of working with him on your own Adobe Analytics implementation. Now, Eric Matisoff is bringing his three favorite Adobe Analytics implementation tips to this exclusive Experience League Live discussion.

For more videos, visit the Adobe Experience League Channel on YouTube.

Icon Experience Cloud Central UI Components & Administration

Feature Description
Unified Search Unified Search continues to add objects types to the search index. In this update, global search now searches across Experience League content and the following Journey Optimizer object types:
  • Datasets
  • Destinations
  • Queries
  • Schemas
  • Segments
  • Sources
  • Offers
  • Components
  • Messages
  • Journeys
Product usage data consent Upon an initial login, you are asked to submit preferences for how Adobe can provide you with helpful, personalized content, such as tutorials, guides, quick tips, recommendations, learning videos and more, based on your Experience Cloud product usage data. This request also includes an update to your preferences for collection and usage of these data at https://experience.adobe.com/preferences.
Experience Cloud Triggers navigation Experience Cloud Triggers is available for direct navigation from the application switcher in the header for provisioned users.
Notice: Planned interface navigation update In November 2021, the Go to Launch / Data Collection navigation feature will be removed from https://experience.adobe.com/implement.

More help resources on Experience Cloud Central UI Components & Administration

Icon Adobe System Status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe products and services outage, disruption, and maintenance events. Check it out at status.adobe.com.

(Find the latest release information for Adobe System Status in the May 21, 2020 release notes.)

Icon Adobe Analytics

Release date: October 7, 2021

New features in Adobe Analytics

Feature Description General Availability - Target Date
Visualizations for Analytics dashboards Analytics Dashboards is introducing three new visualizations to give executives and decision makers a better at-a-glance understanding of their data. The new Doughnut, Line, and Horizontal bar charts all make it easier to see data for individual dimension items, without having to open a details view. Learn more October 7, 2021
Media Playback Time Spent Adobe Streaming Media Playback Time Spent provides valuable insight into viewer engagement and enables media organizations to derive deeper, more granular insights with minute-by-minute user engagement through advanced time spent analysis with day-parting capabilities. You can observe the amount of time spent viewing your media streams at a specific point in time. You can split the playback duration by different granularities, including new 5-minute, 15-minute, and 30-minute granularities. Learn more October 18, 2021
Quick Segment Builder Allows business users to quickly apply basic segments in a simplified, in-line project workflow. No need to go to the Segment Builder. Learn more October 21, 2021
Analysis Workspace Left Rail Search Improvements Left rail search will 1) prioritize exact matches above broad matches, in addition to continuing to account for component recency and relevancy. 2) It highlights matched characters to make search results more understandable. 3) It’s easier to find classifications related to a dimension. 4) Finally, it supports wildcard (*) searching to more easily find specific components that you need. Note: Wildcard searching does not yet work at the dimension item level. October 21, 2021
Analysis Workspace Dark Theme Dark theme is available as a display option. October 21, 2021

New features in Customer Journey Analytics

Feature Description General Availability - Target Date
Rolling window for Connection data retention Note: Please contact Customer Care or your Adobe account manager to have this setting implemented. It is not yet available via the CJA UI.

Lets you define a CJA data retention setting as a rolling window in months (3 months, 6 months, etc.), at a connection level (not at a dataset level). Data retention is based on event dataset timestamps and applies to event datasets only. No data retention setting exists for profile or lookup datasets since there are no applicable timestamps. The main benefit is that you store or report only on data that is applicable and useful and delete older data that is no longer useful. It helps you stay under your contract limits and reduces the risk of overage cost.

October 7, 2021
Report Builder support Report Builder is a Microsoft® Excel Add-in that allows you to easily create, edit, and refresh custom reports using Customer Journey Analytics data. With Report Builder and Excel, you can use the simple but flexible drag-and-drop UI to easily build complex data requests. With Report Builder for Customer Journey Analytics, you can:
  • Reference existing worksheet cells to get the perfect row order, date range, or filter
  • Create custom dates using calendar, cell references, or date math
  • Design your tables and visualizations with familiar Excel formatting tools
  • Available for Excel on macOS, Microsoft 365 for the web, and Microsoft Windows
Learn more
October 7, 2021
Visualizations for Analytics dashboards Analytics Dashboards is introducing three new visualizations to give executives and decision makers an even better at-a-glance understanding of their data. The new doughnut, line, and horizontal bar charts all make it easier to see data for individual dimension items, without having to open a details view. Learn more October 7, 2021
Customer Journey Analytics Audit Logs API The Audit Log API endpoint lets you request audit log data from Adobe. It is an important part of security compliance, and for auditing data or user actions. October 7, 2021
Quick Filter Builder Allows business users to quickly apply basic segments in a simplified, in-line project workflow. No need to go to the Filter Builder. Learn more October 21, 2021
Analysis Workspace Left Rail Search Improvements Left rail search will 1) prioritize exact matches above broad matches, in addition to continuing to account for component recency and relevancy. 2) It highlights matched characters to make search results more understandable. 3) It’s easier to find classifications related to a dimension. 4) Finally, it supports wildcard (*) searching to more easily find specific components that you need. Note: Wildcard searching does not yet work at the dimension item level. October 21, 2021
Analysis Workspace Dark Theme Dark theme is available as a display option. October 21, 2021

Fixes in Adobe Analytics and CJA

  • Fixed a scheduled report error in Customer Journey Analytics. (AN-271721)
  • Fixed issues with Search Components in Workspace not resulting in exact matches. (AN-253937; AN-271707)

Additional fixes in Adobe Analytics

AN-256136; AN-265420; AN-268455; AN-269768; AN-270276; AN-270287; AN-271601; AN-271969; AN-272056; AN-272111; AN-272457

Important notices for Analytics administrators

Notice Date Added or Updated Description
EOL for three Analytics API services September 16, 2021 On October 20, 2021, the following Analytics Legacy API services will reach their end-of-life date and be shut down. Any current integrations built using these services stop working on that day.
  • 1.3 Analytics APIs
  • 1.4 SOAP Analytics APIs
  • Legacy OAuth Authentication (OAuth and JWT)
Adobe has provided a Legacy API EOL FAQ to help answer your questions and provide guidance on how to proceed. API integrations that employ these services can migrate to the 1.4 Analytics REST APIs or the 2.0 Analytics APIs. Legacy OAuth accounts can migrate to an Adobe I/O Analytics integration account, which can be used to access both the 1.4 Analytics APIs and 2.0 Analytics APIs.

AppMeasurement

For the latest updates on AppMeasurement releases (Version 2.22.2), please refer to AppMeasurement for JavaScript release notes.

Analytics courses and tutorials

Latest courses, tutorials, and articles in Analytics and Customer Journey Analytics.

Published Name Type Description
October 2021 Using Visualizations to Tell your Data Stories Course Who wants to scour table after table just to try pulling insights out of the data? Not you! In this course, learn the basics about visualizations, including how to add them to a project, get data into them, and what each visualization can show you. Learn how to configure the settings to get the exact data you need. Also, get some tips and use cases to help you make visualizations practical to your regular analysis.

Analytics help resources

Icon Audience Manager

New features in Audience Manager - updated September 14, 2021:

Feature Description
Mobile ID data collection consent Added support for mobile ID data collection consent. To benefit from this update, customers must upgrade to AEP Mobile SDK iOS Core 2.8.0 or later.

Icon Experience Platform

Includes release update information and new documentation for Experience Platform and Mobile SDK.

September 29, 2021

Feature Description
Data Landing Zone Data Landing Zone is a Platform-provisioned Azure Blob Store that allows one secure and temporary storage per sandbox to bring files into Experience Platform.
Streaming sources support for data preparation Streaming sources now support data preparation, allowing you to provide a JSON source schema to map non-XDM-compatible source data to a target XDM schema.
Non-Expiring Credentials Non-Expiring Credentials for Query Service users allow for more permanent connections to external clients instead of renewing credentials every 24 hours.
Destination SDK Use Destination SDK to integrate with Platform and contribute to the ever-growing destinations catalog. Access to this feature is available only to Experience Platform Activation customers.

See Experience Platform release notes for all the details.

Experience Platform tutorials and courses

Latest videos, tutorials, or courses published for Experience Platform and services.

Published Name Type Description
October 2021 Platform Administration Course Learn about administration activities for Experience Platform, including permission and sandbox management.

Adobe Mobile SDK

See Release notes and change logs for the Adobe Experience Platform Mobile SDKs.

Icon Journey Optimizer

Find out more about the latest capabilities, improvements, and fixes in the Journey Optimizer Release Notes.

Journey Optimizer tutorials and courses

Latest Journey Optimizer tutorials:

Published Name Type Description
October 2021 Configure and Manage Data in Journey Optimizer for Data Engineers Course Learn how to configure and manage data required for journey management in Journey Optimizer.
October 2021 Get started with Journey Optimizer for Journey Administrators and Managers Course Learn everything you need to know to create your first journey.
October 2021 Configure Journey Optimizer for Journey Administrators Course Understand the Journey Optimizer architecture and points of integration. Learn how to configure Journey Optimizer.

More resources for Journey Optimizer

Help Center - Release Notes - How-to videos

Icon Journey Orchestration

Use Experience Platform to orchestrate a customer’s journey at scale across experience channels, by intelligently anticipating every individual’s needs in real time.

Latest Journey Orchestration product releases

Find out more about the latest capabilities, improvements, and fixes in the Journey Orchestration Release Notes.

More resources for Journey Orchestration

Help Center - Release Notes - How-to videos - Latest documentation updates

Icon Offer Decisioning

Offer Decisioning is an service integrated with Adobe Experience Platform. Use Offer Decisioning to deliver the best offer and experience to your customers across all touch points at the right time.

Latest Offer Decisioning product releases

Find out more about the latest capabilities, improvements, and fixes in the Offer Decisioning Release Notes.

More resources for Offer Decisioning

Help Center - Release Notes - How-to videos - Latest documentation updates

Icon Experience Manager

Adobe recommends visiting the Experience Manager release updates and roadmaps page to stay current on release information.

Update 10/13/2021: Check out the September 2021 Release Overview video for an overview of new features.

Community

  • Adobe Developers Live | 4-5 October 2021, 7:00 PDT

    Adobe Developers Live brings together Adobe developers and experience builders with diverse backgrounds and a singular purpose – to create incredible end-to-end experiences. This two-day conference features important developer updates, technical sessions, and community networking opportunities.

    Adobe product teams across Adobe Experience Cloud, Document Cloud, and Creative Cloud showcases the latest technological advances and developer tools powering design, content creation workflows, document services, and customer experience management across industries.

    Adobe has 20 Experience Manager sessions planned. Spread the word!

New Experience Manager courses and tutorials

New videos, tutorials, and courses published over the past month.

Published Name Type Description
October 2021 Getting started with XML Documentation Course Learn how to create, organize, author, and publish content with XML Documentation for Adobe Experience Manager.
October 2021 Managing creative workflows using Workfront and Assets Essentials Course Learn how Adobe Workfront and Experience Manager.
October 2021 Getting started with AEM Assets Essentials Course Learn how AEM Assets Essentials can streamline asset management for your organization.
October 2021 Content Transfer Tool Video Learn how Content Transfer Tool helps you migrate content to AEM as a Cloud Service from AEM 6.3+.
October 2021 Bulk Import Service Video Learn how AEM as a Cloud Services Bulk Import Service can be used to import assets from non-AEM sources.
October 2021 Communications (Output Service) Video Learn how AEM Forms as a Cloud Service supports the communication use case.
October 2021 Digital Enrollment Video Learn about how AEM Forms as a Cloud Service supports the Digital Enrollment use case.
October 2021 Using Cloud Acceleration Manager tools Video A narrated walk-through of using Cloud Acceleration Manager tools.
October 2021 Navigating Cloud Acceleration Manager Video Explore the navigation experience of Cloud Acceleration Manager for Experience Manager as a Cloud Service.
October 2021 Asset Workflow Migration Tool Video Learn how the Asset Workflow Migration tool helps migrate your existing AEM Assets Workflows to AEM as a Cloud Service.
October 2021 Index Converter Video Learn how the Index Converter automatically converts existing AEM index definitions to be AEM as a Cloud Service compatible.
October 2021 Dispatcher Converter Video Learn how the Dispatcher Converter automatically updates existing AEM Dispatcher configurations to be AEM as a Cloud Service compatible.
October 2021 Code Repository Modernizer Video Learn how the Core Repository Modernizer automatically updates existing AEM Maven projects to be AEM as a Cloud Service compatible.
October 2021 Code Refactoring Tools Video Learn how the AEM Code Refactoring Tools help automate the conversion of existing AEM projects to be AEM as a Cloud Service compatible.
October 2021 Content Transfer Tool Video Learn how the Content Transfer Tool lets you efficiently move content from AEM 6.5 to AEM as a Cloud Service.
October 2021 The implementation phases of Cloud Acceleration Manager Video Review and understand the major implementation phases or moving to AEM as a Cloud Service using Cloud Acceleration Manager.
October 2021 Readiness and Best Practice Analyzer Video Learn how the Best Practice Analyzer can help prepare you to move from AEM on-prem or Adobe Managed Services to Experience Manager as a Cloud Service.
October 2021 Introduction to Cloud Acceleration Manager Video Learn how Cloud Acceleration Manager can help you quickly and easily move to Experience Manager as a Cloud Service.
October 2021 AEM Forms as a Cloud Service - Moving to AEM CS Video Learn about use cases and features supported by AEM Forms as a Cloud Service.
October 2021 Troubleshooting AEM as a Cloud Service Video Learn how to troubleshoot and debug the AEM SDK, AEM as a Cloud Service and, the build and deploy process.
October 2021 AEM Assets Microservices - Moving to AEM as a Cloud Service Video Learn how AEM Assets as a Cloud Service’s asset compute microservices allow you to automatically and efficiently generate any rendition for your assets, replacing this role of traditional AEM Workflow.
October 2021 Search and indexing Video Learn about the AEM as a Cloud Service search indexes, how to convert AEM 6 index definitions to be AEM as a Cloud Service compatible, and how to deploy indexes to AEM as a Cloud Service.
October 2021 Dispatcher Video Learn about AEM Dispatcher for AEM as a Cloud Service, focusing on notable changes from Dispatcher for AEM 6, the Dispatcher conversion tool and how to use the Dispatcher Tools SDK.
October 2021 Cloud Manager Video Learn about Cloud Manager for AEM as a Cloud Service, and its differences with Cloud Manager for AEM on Adobe Manage Services (AMS).
October 2021 Onboarding to AEM as a Cloud Service Video Learn about onboarding to AEM as a Cloud Service starting from the contract phase all the way through setting up the environments using Cloud Manager.
October 2021 Repository Modernization Video Learn about repository modernization, mutable and immutable content, package structure and the repository modernizer CLI tool.
October 2021 AEM Modernization Tools Video Learn how AEM Modernization Tools are used to upgrade an existing AEM project and content to be AEM as a Cloud Service compatible.
October 2021 AEM Modernization Tools Video Learn how to think differently about AEM as a Cloud Service implementations.
October 2021 Best Practice Analyzer and Cloud Acceleration Manager Video Learn how Best Practice Analyzer (BPA) and Cloud Acceleration Manager (CAM) provides a customized guide for migrating to AEM as a Cloud Service.
October 2021 Maintaining Version History Video Learn how Adobe Workfront and Experience Manager Assets Essentials helps you maintain versions of Workfront documents and Assets Essentials assets.
October 2021 Sending documents and Linking assets Video Learn how to send Workfront documents to Assets Essentials, and link Assets Essentials assets to Workfront.
October 2021 Configuring the integration Video Learn how to configure the Adobe Workfront and Assets Essentials integration.
October 2021 What’s a digital signature Video Learn about certificate-based digital signatures, which comply with the strictest legal regulations around the world and provide the highest level of assurance of a signer’s identity.
October 2021 Segment Builder in Adobe Analytics Video Slice and dice your data with segmentation in Adobe Analytics. This video walks you through the Segment Builder and gives a basic overview.
October 2021 Mapping Metadata Video Learn how to configure metadata mapping between Workfront fields and Assets Essentials properties, and configuring Assets Essentials to display the mapped values.

Release notes and other release information links for Experience Manager are here:

Other help resources for Experience Manager

Icon Adobe Campaign

Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

Latest Campaign product releases

Find out more about the latest capabilities, improvements, and fixes released:

New Campaign courses and tutorials

Latest tutorials and courses for Adobe Campaign.

Published Name Type Description
October 2021 Building advanced campaigns with Adobe Campaign V8 for Business Users Course Learn how to configure and execute advanced marketing campaigns using Adobe Campaign V8. Learn about the prerequisites, build and configure advanced campaigns, deliveries, and manage subscriptions.
October 2021 Use SOAP APIs in workflows - Introduction Tutorial Learn how to use Adobe Campaign Soap API’s and create an advanced delivery workflow based on the data received via the API.
October 2021 Create events Tutorial Learn how to configure an event, specify the streaming endpoint and the payload for an event.
October 2021 Configure data sources Tutorial Understand what a data source is and learn how to configure Experience Platform and external data sources.
October 2021 Use case - burst messages Tutorial Understand the applicable use cases for burst messaging. Learn how to configure a journey for burst messages and which best practices to apply.

Campaign help resources

Icon Advertising Cloud

Release notes for Adobe Advertising Cloud.

New features in Advertising Cloud DSP

Last updated: October 7, 2021

Feature Description
Documentation All DSP and other Advertising CLoud documentation on Experience League is now machine translated into all available languages. To change the displayed language, use the “Change Language” menu at the bottom left of any page.

Last updated: October 7, 2021

Feature Description
Reports, Notification Center (October 9 release) All email notifications for reports, which Advertising Cloud Search sends when a custom or scheduled report has completed or failed, are now handled by Notification Center. Email notifications and web notifications are enabled by default for reports, but you can optionally change the notification settings. With this change:
  • Email recipients are restricted to users who are registered, authenticated users of Advertising Cloud Search and have accessto the advertiser account. This ensures that no confidential data is sent to unauthorized users.
  • The format and contents of the email uses the Notification Center template, which includes more details of the report and includes direct download links for all report formats.
  • Report notifications are a new notification type, with its own notification preferences, in Notification Center.
If you use any automation to pull reports from email notifications, you may need to update the filtering logic to ensure process continuity.
Advertising Insights Additional insights are available in beta mode.

Icon Commerce (Magento)

See the following links for Adobe Commerce release notes:

Icon Target

Last Updated: August 3, 2021

See Target release notes for the latest release information.

Icon Marketo Engage

Marketo Engage is a complete application for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.

Core Marketo Engage updates

See Marketo Engage release schedule for the latest release schedule information and release notes.

Icon Workfront

Adobe Workfront is a unified work management application for sharing ideas, creating content, managing complex processes, and doing their best work.

See the Workfront releases page for a round-up of the latest information for all products.

Icon Document Cloud

New videos, tutorials, or courses published for Adobe Document Cloud.

Document Cloud courses and tutorials

Published Name Type Description
October 2021 What is a digital signature? Video Learn how to use digital IDs from around the world with Adobe Sign.
October 2021 Getting started with Adobe Sign for new senders Video If you’re new to using Adobe Sign, this tutorial is a great place to start. This comprehensive tutorial focuses on all the basics to get you up and running quickly with Adobe Sign.
October 2021 Load PDF comments into InDesign Video In this 60-second video tutorial, learn how to load PDF comments back into InDesign after an Acrobat shared review. This digital workflow helps you complete revisions in record time.
October 2021 Get a digital ID from Intesi Group (Qualified) Video Learn how to obtain a qualified digital signing certificate from Intesi Group. Once registered and your identity is verified, Intesi Group issues you with a digital ID that is used to apply an Adobe Sign cloud signature.
October 2021 Signing using Intesi Group Video Learn how to use your Intesi Group digital ID to authenticate your identity and authorize a remote digital signature (cloud signature) on a document.
October 2021 Get a digital ID from Intesi Group (Advanced) Video Learn how to obtain an Advanced digital signing certificate from Intesi Group. Once registered and your identity is verified, Intesi Group issues you with a digital ID that is used to apply an Adobe Sign cloud signature.
October 2021 Signing using Digidentity Video Learn how to use your Digidentity digital ID to authenticate your identity and authorize a remote digital signature (cloud signature) on a document.
October 2021 Get a digital ID from Digidentity Video Learn how to obtain a digital signing certificate from Digidentity. Once registered and your identity is verified, Digidentity issues you with a digital ID that is used to apply an Adobe Sign cloud signature.
October 2021 Detect differences between two PDFs Video Never make the mistake of working with the wrong version of a file. Quickly and accurately detect the differences between two PDF files to improve document review workflows.
October 2021 Create PDF content while browsing with Microsoft® Edge Video Learn how to archive web pages to PDF on the fly with the Adobe Acrobat extension for Microsoft® Edge. This Windows-only tool is invaluable for research projects and offline viewing of web-based information.
October 2021 Convert email messages and attachments to PDF in Outlook Video Learn how to archive email messages and attachments to PDF in Outlook for your projects. Learn to deliver information in a more professional and secure manner by automatically converting attachments to PDF. This tool is only available for Windows.

For Document Cloud help, see:

Icon Creative Cloud for enterprise

See Creative Cloud for enterprise tutorials for the latest tutorials.

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