Duplicate target offer ID when copying experience fragments in AEM Sites
This article addresses the Adobe Experience Manager (AEM) as a Cloud Service—Sites issue where copying an experience fragment (XF) results in the duplication of the target offer ID. This can lead to unintended overwriting of offers in Adobe Target when the copied XF is exported. The resolution involves using the live copy functionality instead of directly copying experience fragments.
Description
Environment
Adobe Experience Manager (AEM) as a Cloud Service - Sites
Issue/Symptoms
- When an experience fragment (XF) is copied after being exported to Adobe Target, the
cq:targetOfferIdproperty is also copied. - This leads to both the original XF and its copy having the same offer ID.
- Now when you export the copied XF, it may overwrite the original offer in Adobe Target.
- This poses a risk, as the copied fragment may contain content intended for a different customer segment.
Resolution
To address this issue, create a live copy of the experience fragment instead of directly copying experience fragments. This approach excludes the cq:targetMetadata node to avoid its duplication, ensuring that no target offer ID is carried over to the new fragment.
Once created, these live copies can be exported to Adobe Target as new offers without affecting existing ones. Additionally, live copies can be created within any folder hierarchy without restrictions, providing flexibility to organize content.