Restoring GPG Keys in Adobe Campaign Classic Hosted

In Adobe Campaign Classic Hosted, GPG (GnuPG) keys are crucial for encrypting incoming data. Accidental removal of these keys from the Control Panel can disrupt data processing. This article explains how to resolve this issue by uploading a new GPG key, as deleted keys cannot be retrieved from the database.

Description description

Environment

Adobe Campaign Classic, v7

Issue/Symptoms

Accidental removal of GPG keys from the Control Panel.

Resolution resolution

If GPG keys have been deleted in Adobe Campaign Classic Hosted, they cannot be retrieved because the public key is not stored in the database. Upload a new GPG key to resolve this issue. This will restore the necessary encryption for processing incoming data.