Leverage target data

The data stored in the workflow temporary work table is available for personalization tasks. Data can be used in the personalization fields.

This lets you use data collected via a list in a delivery for example. To do this, use the following syntax:

%= targetData.FIELD %

Target extension (targetData) type personalization elements are not available for targeting workflows. The delivery target has to be built in the workflow and specified in the inbound transition of the delivery.

In the following example, you are collecting a list of information on customers, to be used in a personalized email. Apply the following steps:

  1. Create a workflow to collect information, reconcile it with the data already in the database, then start a delivery.

  2. In our example, the file content is as follows:

    Music,First name,Last name,Account,CD/DVD,Card
    Pop,David,BLAIR,4323,CD,0
    Rock,Daniel,ARCARI,3222,DVD,1
    Disco,Uma,ALTON,0488,DVD,0
    Jazz,Paul,BOLES,6475,CD,1
    Jazz,David,BOUKHARI,0841,DVD,1
    [...]
    

    To load the file, configure the Data loading (file) activity as below:

  3. Configure the Enrichment activity to reconcile the collected data with that already in the Adobe Campaign database. Here, the reconciliation key is the account number:

  4. Then configure the Delivery: it is created based on a template, and the recipients are specified by the inbound transition.

    CAUTION
    Only data contained in the transition may be used to personalize the delivery. targetData type personalization fields are only available for the inbound population of the Delivery activity.
  5. In the delivery template, use the fields collected in the workflow.

    To do this, insert Target extension type personalization fields.

    Here, we want to insert the customer’s favorite music genre and media type (CD or DVD) as stated in the file collected by the workflow.

    As a plus, we are going to add a coupon for loyalty card holders, i.e. recipients for whom the ‘Card’ value equals 1.

    Target extension (targetData) type data is inserted into deliveries using the same characteristics as all personalization fields. They may also be used in the subject, link labels, or the links themselves.

Update the database

All collected data can be used to update the database, or in deliveries. For example, you can enrich message content personalization possibilities (include the number of contracts in the message, specify the average shopping cart over the last year, etc.) or detail population targeting (send a message to contract co-holders, target the 1,000 best subscribers to online services, etc.). This data can also be exported or archived in a list.

Update lists

The data of the Adobe Campaign database and the existing lists can be updated using two dedicated activities:

  • The List update activity lets you store worktables in a datalist.

    You can select an existing list or create it. In this case, the name and possibly the record folder are computed.

    Refer to List update.

  • The Update data activity performs a mass update of the fields in the database.

    For more on this, refer to Update data.

Manage subscriptions

To find out about subscribing and unsubscribing recipients to an information service via a workflow, refer to Subscription Services.

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