Workflow severity
You can configure the severity of a workflow in the workflow properties, in the Execution tab:
- Normal
- Production
- Critical
Providing this information when creating a workflow will help you understand the severity of the process configured.
This option has no functional impact on workflows other than campaign workflows.
Campaign workflows (workflows created as part of a campaign/operation) with a higher severity are executed in priority in case the campaign has many processes supposed to run simultaneously. By default, only 10 processes can run simultaneously in a campaign, according to the option NmsOperation_LimitConcurrency. For example, if a campaign contains 25 workflows, workflows with a higher severity will then be executed in the first pool of 10 processes.
Workflow monitoring
All your scheduled workflows running on production environments should be monitored in order to be alerted if there is an error.
In the workflow properties, select a Supervisor group, either the default Workflow supervisors or a custom group. Make sure that at least one operator belongs to this group, with an email set up.
Before you start building a workflow, remember to define workflow supervisors. They will be notified by email in case of errors. For more on this, refer to Managing errors.
Regularly check the Monitoring tab to view the overall status of the active workflows. For more on this, refer to Instance supervision.
The Workflow HeatMap enables the Adobe Campaign platform administrators to monitor the load on the instance and plan workflows accordingly. For more on this, refer to Workflow monitoring.