Configure a webhook for a web service without a connector

Last update: March 14, 2025

If a web service does not currently have a dedicated connector in Workfront Fusion, but it supports sending webhooks, you can add the service to a scenario using the Custom webhook module as an instant trigger. This process is called receiving a webhook, and it requires some configuration on the side of the application you are connecting to.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to use the functionality in this article:

Adobe Workfront packageAny
Adobe Workfront license

New: Standard

Or

Current: Work or higher

Adobe Workfront Fusion license**

Current: No Workfront Fusion license requirement

Or

Legacy: Any

Product

New:

  • Select or Prime Workfront Plan: Your organization must purchase Adobe Workfront Fusion.
  • Ultimate Workfront Plan: Workfront Fusion is included.

Or

Current: Your organization must purchase Adobe Workfront Fusion.

For more detail about the information in this table, see Access requirements in documentation.

For information on Adobe Workfront Fusion licenses, see Adobe Workfront Fusion licenses.

Receive a webhook

  1. Click the Scenarios tab in the left panel.

  2. Select the scenario where you want to add a webhook.

  3. Click anywhere on the scenario to enter the Scenario editor.

  4. Add the Webhooks > Custom webhook module to begin your scenario.

  5. Click Add next to the Webhook field.

  6. Enter a Webhook name in the box that displays

  7. (Optional) configure the webhook.

    For instructions, see Webhooks.

  8. Click Save.

  9. Click Copy address to clipboard, then click OK.

  10. Log in to the web service and do the following there:

    1. In the Settings area for the web service, create a webhook.

      Specific instructions depend on the application. We recommend searching the application’s documentation for “Create a webhook.”

    2. Paste the address you copied to your clipboard in step 3.

    3. Select the event that will trigger the webhook.

  11. Run the scenario.

    When the event or events occur, the Custom webhook module triggers and the scenario runs.

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