Delete users through the Adobe Admin Console

Last update: December 17, 2024

You can remove a user from Adobe Workfront Fusion only, leaving access to any other Adobe product profiles, or you can remove the user from the Adobe Admin Console entirely.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to use the functionality in this article:

Adobe Workfront packageAny
Adobe Workfront license

New: Standard

Or

Current: Work or higher

Adobe Workfront Fusion license**

Current: No Workfront Fusion license requirement.

Or

Legacy: Any

Product

New:

  • Select or Prime Workfront plan: Your organization must purchase Adobe Workfront Fusion.
  • Ultimate Workfront plan: Workfront Fusion is included.

Or

Current: Your organization must purchase Adobe Workfront Fusion.

Access level configurations*You must be an Adobe Admin Console administrator for your organization.

For more detail about the information in this table, see Access requirements in documentation.

For information on Adobe Workfront Fusion licenses, see Adobe Workfront Fusion licenses.

Remove a user from Adobe Workfront Fusion only

You can remove a user from Workfront Fusion while leaving their other Adobe product permissions intact.

For instructions, see “Remove users and user groups from a product” in the article Manage products on Admin Console.

Deactivate a user in all products in the Adobe Admin Console

To delete a user, you must deactivate the user through the Adobe Admin Console.

A user is deactivated from the Adobe Admin Console when one of the following applies:

  • The user is moved out from a product or product profile, and are not assigned to any other product or product profile.

  • The user is removed from a group that is linked to a product profile, and is not included in any other group linked to a product profile.

  • The user is removed from a product profile and is not assigned to another product profile.

  • The user is deleted or deactivated in the organization that includes Workfront Fusion.

    For instructions, see the section “Remove users” in Manage users individually.

In Workfront Fusion, the deactivation affects the user in one of the following ways:

  • If the user is in only one organization, the user is deactivated.
  • If the user is in more than one organization, the user is removed from the organization that the user was modified in on the Adobe Admin Console.
  • Consider the following when deleting a user.

Considerations when deleting a user in Workfront Fusion

Consider the following when deleting a user.

  • When a user is deleted, the user’s connections, keys, and webhooks are removed.
  • Any scenarios belonging to the user are transferred to the organization Owner. The connections in these scenarios must be updated, because the connections belonging to the user are no longer valid.
  • If the deleted user owns any applications or public templates, the applications or public templates are transferred to the organization Owner. If there is not an organization Owner, the applications or public templates are transferred to another user.