인터페이스 살펴보기 user-interface

AI Knowledge Reference

This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.

For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.

• TL;DR: This page explains how to navigate the Adobe Journey Optimizer interface, covering the four main areas, top bar features, the home page, the left navigation, and the AI Assistant.

Intents:

• Sign in and navigate the four main interface areas
• Use universal search, help and support, notifications, and language preferences in the top bar
• Configure in-product and email notifications
• Access recents, use cases, and resources from the home page
• Find capabilities organized in the left navigation
• Get answers and operational insights from the AI Assistant

Glossary:

• Universal search: A top bar search that finds journeys, campaigns, assets, and other objects across all areas of Journey Optimizer (product-specific)
• Contextual help: Help that displays guidance relevant to the screen you are viewing and links directly to the corresponding documentation (product-specific)
• Use cases: Pre-built quick-start scenarios on the home page that help you accomplish common tasks, such as creating test profiles or sending birthday messages (product-specific)
• AI Assistant: A top bar assistant that provides instant help, answers about product features, and operational insights about your journeys (product-specific)

Guardrails:

• Components and capabilities available in your environment depend on your permissions and licensing package.
• Available left navigation menu items depend on your permissions and license.
• The interface is available in ten languages: English, French, German, Italian, Spanish, Portuguese (Brazilian), Japanese, Korean, Traditional Chinese, and Simplified Chinese.
• Some use cases are marked coming soon (Send birthday messages, Onboard new customers, and Send push to imported lists).

Terminology:

• Canonical name: Navigate the interface — variants: Journey Optimizer interface, user interface
• The four main areas: Left navigation, Top bar, Home page, and Main workspace
• Notification types: Alerts, Approvals, and New releases
• Do not confuse: “Universal search” (top bar object search) ≠ “AI Assistant” (top bar help and operational insights)

FAQ:

• Q: What are the four main areas of the interface? — Left navigation, top bar, home page, and main workspace.
• Q: Why do I not see certain menu items or capabilities? — Available components, menu items, and capabilities depend on your permissions and licensing package.
• Q: Which languages does the interface support? — English, French, German, Italian, Spanish, Portuguese (Brazilian), Japanese, Korean, Traditional Chinese, and Simplified Chinese, and you can optionally select a second language as fallback.
• Q: What should I include when contacting Adobe support? — Environment details, impact level, replication steps, logs or screenshots, and relevant IDs.
• Q: Where do I configure notifications? — Click your profile icon, select Preferences, then under Notifications find Journey Optimizer and enable the notification types you want.