FTP-based Data Sources

You can use Analytics to create and manage FTP-based Data Sources, which leverages FTP file transfer to import offline or historical data into the Experience Cloud.

After creating a Data Sources instance, the tool provides an FTP location that you can use to upload Data Sources files. Once uploaded, Data Sources automatically locates and processes them. After the files are processed, the data is available for Analytics reporting.

The Create tab in the Data Sources Manager lets you configure a new Data Sources instance for the selected report suite. The Data Sources Wizard guides you through the process of creating a Data Sources template, and creates an FTP location for uploading data.

In the Manage Data Sources window, find your data source and select the FTP Info link. Your FTP login information is displayed in the Activate a Data Source window in the Upload/FTP Information section.

For information on FTP limits and data retention, see FTP Limits and Data Retention.

About the .fin File for Classifications and Data Sources Uploads section_1484719F8A134EAE91212DBD8F15174F

When you upload a classifications or Data Source file ( .tab or .txt) the upload also requires that you upload an empty file with the exact same name as the data file being imported, but with a .fin extension. This .fin file is a finish file. The purpose of the file is to tell the system that the data file has been completely uploaded to the FTP account. The .fin file lets Adobe recognize that you are done with your import. After you submit it, Adobe removes both files off of the FTP and begin processing the import.
Import File: Classifications.tab

Finish File: Classifications.fin

If you upload your Data Sources or SAINT file without an accompanying .fin file, Adobe does not add it to the queue for processing. The file remains on the FTP, and is not applied to your data in the Experience Cloud. You are notified of this only if you have entered your email address as the Notification Recipient in the Create FTP Account window of reporting. If no email address is entered in this field, no notification is sent.

If you do upload your file with a .fin file, but there is an error in the file, it is submitted for processing, but the error causes the processing to cease and the file to be sent to an error folder. If this occurs, a notification is sent to the email address listed in the Notification Recipient field in the Create FTP Account window. If no email address is entered, no notification is sent.