Troubleshooting
PageSpeed Insights issues
This page describes common PageSpeed Insights issues and how to resolve them.
Status code 404
Section titled “Status code 404”
PageSpeed 404 error
If you see this
Section titled “If you see this”You see many red exclamation points and a status code of 404 for your preview (.page) or production (.live) storefront URLs.
Why this happens
Section titled “Why this happens”Red dots indicate that the page has not been published or previewed since last edited. The 404 error only happens if you’ve never published or previewed the page you enter into the PageSpeed Insights text field (which includes your index page when you only enter your site’s URL). Because you never published the page (using Sidekick), Edge Delivery has not yet added the page to the preview or production CDNs, where PageSpeed Insights (and everyone else on the internet) looks for it. The result is a 404 error.
What to do
Section titled “What to do”- Publish or Preview the page using the Sidekick buttons.
- Clear your browser cache.
- Wait a minute or two for the page to be added to the preview CDN (Preview button) or production CDN (Publish button).